The NEW MA
Prospect Tracking
Refurb Processing
Move ins and Outs
HITS
100

This is the person that has to approve a site swap prior to setting up and how much it costs the resident.

What is RVP and $250.00

100

Where you find Prospect Tracking in MA

What is Op Center?

100

The two types of refurb are these.

What are Make Ready and Full Refurb

100

This is where in MA you can assign a sales agent

What is under occupant information?

100

Three of the new SOS codes are?

What is

Abandoned

Vacant Rental

Vacant New

Resident Occupied Rental

Resident Occupied Recourse

200

This is used for getting additional information from the applicant and this is where its found

What is The Additional Information Form and Origen.

200

You call within one business day, email within 2 business days, and send a thank you within 5 business days.

What is the Follow up process?

200

This person approves marketing photos prior to them hitting the websites.

Who is NO ONE

200

This concession type is used to give base rent free on a sales move in.

What is Concession-Home Sales-Base Rent?

200

This tab in Hits allows you to update the information specific to the home

What is the home details section?

300

This is where an applicant will apply for a rental.

What is online?

300

The frequency in which you should check on overdue tasks in Prospect Tracking.

What is Every day.

300

This is how a refurb request is submitted.

Send email to RVP.

300

This person enters home rent in Q2, and can help change rates as needed.

Who is the Revenue Manager (Court)?

300

HITS stands for....

What is Home Inventory Tracking System?

400

$50 for the first, $90 for the second.  $25 for background only.

What are standard application fees.

400

These four types of leads have to be entered into Prospect Tracking, they will not automatically be added.

What are Facebook Leads, Craigslist Leads, Phone Leads, and Walk in Leads.

400

These five things MUST be entered into Hits to start the refurb process.

What is refurb status with date, refurb budget, pictures, home description and matrix with estimates.

400

When moving a home out to Abandon, you do not move them out, but instead do this.

What is change the SOS code to Abandoned?

400

to change the order of the photos in HITS you need to...

What is Click and drag into the order you would like?

500

This is a situation where you would use both Concession-promo-Home Rent and Concession-Promotion Base Rent.

What is one month free in a rental promotion.

500

You can chose:

Non responsive

No longer interested

Duplicate

Unable to finance

What are the 4 reasons to close a lead.

500

You use this report to find your inventory homes and you find this report here.

What is Community Make Ready Report and Vena.

500

The sos code used to show a home is vacant and available for rental is 

What is Vacant Rental Home?

500

This is where you keep your refurb photos going forward.

What is on desktop in a folder (not in HITS)?

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