Making the SWITCH
Do this to the environment to make the right behaviors easier and the wrong behaviors harder.
What is tweak it?
Yay! This display of this emotion is the lips pulling up at the corners and muscles tightening at the sides of the eyes in what is known as a Duchenne smile.
What is happiness?
This behavior is feeling WITH people. It fuels connection, rather than disconnection.
What is empathy?
The number of components (that we discussed) that make up emotional intelligence.
What is 5?
Use this one-minute introduction to reference your best attributes and skills in situations where you want to make a great first impression.
What is an elevator speech?
To compel change in others, pay attention to these social forms of communication, which help guarantee change OR doom it.
What are social cues or signals?
When the jaw drops, the mouth hangs open, and the eyebrows stay relatively flat, you're in the grip of this emotion.
What is fear?
Though intended to offer support, this response often creates disconnection between giver and receiver.
What is sympathy?
Read the room. This skills helps us have awareness of the feelings, needs, and concerns of others and identify a group’s emotional currents.
What is empathy?
This form of documentation helps guide the reader of your academic papers and lets them know the information is from another source and where to find it.
What is an MLA or AMA citation?
These practices help a rider make changes with less thought, as if on autopilot.
What are checklists and action triggers?
The browline, lips, and eyelids contract when this emotion is stoked. Visually it can be confused with disgust, but it lacks the nose wrinkle. Grrrr!
What is anger?
In the four qualities of empathy, this one is putting yourself in someone else’s shoes.
What is Perspective Taking?
The ability to collaborate and cooperate, handle and influence the emotions of others, and build connection with others are hallmarks of this skill.
What are social or relationships skills?
These are three of the Learning Patterns from the Learning Connections Inventory.
What are: Precision, Technical Reasoning, Confluence, Sequence?
SWITCH uses this three part framework to describe effective ways to change behavior.
What are Direct the Rider, Motivate the Elephant, and Shape the Path?
Good grief! This emotion turns the lips into an upside down U and pulls the eyebrows in and up at the center.
What is sadness?
Rarely does a response or advice make something better, but this often does.
What is connection?
This component includes recognizing and understanding your moods, emotions, motivations and awareness of core beliefs.
What is self-awareness?
What are two of the four strategies you can use to battle the villains of the decision making process.
What is: Widen the options,
Reality test,
Attain distance,
Prepare to be wrong?
This tendency to attribute people’s behavior to the way they are rather than to the situation they are in can contribute to a belief that people won’t change.
What is the fundamental attribution error?
The tell-tale signs of this emotion are the open mouth and the backwards head movement. It often relaxes all muscle movements in the body because of shifts in our respiration patterns that happen when we laugh.
What is amusement?
An empathic response rarely begins with this phrase, which minimizes someone’s feelings.
What is “At least...”
This ability helps us assess and regulate our reactions to emotions, control disruptive impulses, and adapt to new situations.
What is self-management?
This book helps readers create a personal business model that is in harmony with their core values and skills, and can be adapted to satisfying career and life possibilities.
What is BUSINESS MODEL YOU?