What does CYA stand for, a common phrase amongst officers?
Cover your a$$!
Keys
Power
What is Sing Sing prison known for?
harsh conditions/executions
“What if I got assigned to R-and-W tomorrow? I thought. The feeling of dread was a dense cloud that blocked my view of everything around me. I slowed down, tried to repress it.” (p.246)
Emotional suppression
When Conover enters Sing Sing as a new CO, he must learn the behaviors and expectations of the job. What is the process of learning society's norms and values called?
Socialization
What does clear your galleries mean?
ordering or moving incarcerated individuals out of the open walkways and back into their cells
Baton
What were the earliest ideas about punishment/incarceration to be?
Capital punishment/public shaming
“In the locker room I searched around for my game face...I put the emotions away and punched in” (p.245)
Surface acting
Conover must learn to see himself as a CO officer while adjusting to life inside Sing Sing. What sociological concept describes how people define themselves through their group memberships and social roles?
Social identity
Who are the keeplockers?
an inmate who is placed on disciplinary restriction and confined to their cell instead of being allowed out into the main prison population
“White shirts”
CO supervisors/administration = authority/respect
What were the goals of the Quakers?
Prevention of further harm to society, deterrence, and personal reformation
“Leave it at the gate” you hear time again in corrections” (p.242)
Feeling rules
Conover's reference to correctional officers as “brothers in gray” reflects what concept?
In group
The "box" is also known as what?
The SHU/solitary confinement
The SHU
A place of punishment within a place of punishment
What is the name of the first penitentiary in the US implemented in the nineteenth century?
Eastern State Penitentiary
Conover recognizes that his perfectionist mindset is not compatible with the realities of working in the prison. Adjusting his internal expectations and learning to accept the imperfections of the job represents what emotional management strategy?
Deep acting
In Newjack, Conover describes CO's performing toughness and authority to meet expectations of their role. What concept examines how society constructs and communicates ideas about a particular group?
Cultural representation
In 3 words, what is the job of a CO about?
care, custody, and control
A grievance form
The concept of a complaint, perceived injustice, or an attempt to challenge an institutional decision
Under the Pennsylvania (or separate system), what was understood to rehabilitate offenders?
Isolation and religious reflection
One of the training academy instructors displayed an authoritative, angry demeanor when he learned that the recruits had not brought pens to training. However, Conover later explains that the instructor was not actually one of the mean officers, describing his behavior as “an act for opening night.” What can the instructor's behavior be understood as?
surface acting
When CO's interpret incarcerated people's behavior through assumptions about manipulation, danger, or distrust, what concept describes the interpretive lens through which they make sense of social situations?
Cultural frames