Service Center
Operating days and hours
Monday-Friday, 10am-3pm
Name at least 3 Microsoft 365 (M365) options.
Outlook, Teams, SharePoint, Work, Excel, PowerPoint, OneNote, OneDrive, Bookings
Need event or pop-up assistance? Who do you email?
Email Charmaine, our Events Manager
All reimbursements will go through where?
SAP Concur
Which employees work schedules are added into Paychex by their managers?
Hourly employees
Name one of the Adult Services provided
Recovery Navigator Program, Resource Navigation, Restoration Services, Intake
What are the 3 steps to follow if I run into any tech issues?
1. Try troubleshooting by yourself and with your team. 2. Reach out to helpdesk. 3. Reach out to the IT Director (Chris Perry).
The Community Passageways Toy Shop date, time, and location
12/9, 1-3pm at the Service Center
Direct service or pre-approval request where you are requesting funds to be distributed now AND at a later date?
A Pre-Approval Request
When do the New Benefits go into effect?
12/1/23
Name one of the Youth Snack program provided
Breakfast: 7:45am-9:00am, Monday & Wednesday & After School Snack: 3:30pm-4:30pm, Tuesday & Thursday
When is the helpdesk available?
6am-6pm PST
A participant only gift request form was sent out last week and we have a little under ? responses so far.
We have a little under 30 responses so far! Keep up the good work.
What's consider an emergency situation for gift cards requests?
A domestic violence situation where they legally cannot be at the home as it is not safe; A call for Shots Fired program; An emergency due to a non-livable situation such as issues with the home or legal matters.
What are the rest of the paid holidays left for 2023?
Christmas Day (December 25) and Winter Break (last week of December through December 31st)