Vendors
What type of notification does a supplier receive when a client submits a PO to them via NXP?
Email notification with the PO details.
What are the different supplier statuses?
Pending, Active, and Inactive.
Where would a client find their company's invite code?
Vendor tab --> NexusConnect Suppliers
Where can a supplier view the status of their authorization to a client?
Under Customers.
What is the name of the value that updates in a client's GL when a supplier enrolls in an electronic payment method?
NXP Value
Nexus team members (with Clipper/Postman access) have the ability to enroll suppliers into all electronic payment methods on the back end.
False. ACH enrollments can be captured on the front end of NXC only.
What are the steps to setup a vendor on E-invoice? Starting from the initial request. Bonus 100 points - name the implementation project that clients must have setup for a supplier to submit e-invoices to them (case by case basis)
- Request must come from client
- CSM submits scoping ticket
- Technical consultant works on implementing the project (if eligible)
(True or False) Clients are able to enable the PO functionality on the front end at any time even regardless if it was apart of the initial setup.
False. Requires back end setup if it was not apart of the initial setup.
The Payments Log reflects a ____ day snapshot.
30 day.
(True or False) Supplier can track all payment types in NexusConnect.
False. Only electronic payments can be tracked in NexusConnect.
When initiating a card refund, what are the steps that must be taken?
1. Ticket must be opened and email with card details are to be sent to partner support.
2. Client must be notified to void the payment in their GL along with make modifications on their end before reprocessing.
When a client goes to authorize a supplier in NXP, what information needs to be associated to the supplier?
Default integration package, default property, and default vendor.
Where would a client go to view the status of a PO?
PO Register
In NXC, what is the correct date format?
MM/DD/YYYY
Where can a buyer view the payment option a supplier has enrolled in?
Vendor tab --> Vendor Search --> Search Vendor Name.
Where can a buyer view the full list of suppliers that have enrolled into their virtual card offering?
Vendor tab --> Vendor Search --> Filter by NexusCard (payment type).