Checking & Debit Cards
This feature can be a lifesaver if you think your card is lost; or if you just need those billers to chill out.
What is: Freeze Card (or) Freeze
Information about credit limit, interest rate, and Cash advance limit can be found under this drop down menu
What is: Show More Details
Found in the "more" tab, this sub-menu lets members apply for loans, open new accounts and even check the current rates.
What is: Products & Rates
Provides an interactive and convenient way for members to easily monitor, manage and help control their credit score?
What is The Mission: Credit Confidence Dashboard
This feature allows you to link your card to specific merchants you frequently use.
What is: Card On File
Found when clicking an authorized users account, this lets you control how much of the available credit they can utilize.
What is: Set Spend Limit (or) Spend Limit
Found in the "Send Money" What payment option allows you to transfer money to other Financial Institutions by using the Payees Phone Number or Email Address.
Zelle
Form is prefilled with Navy Federal banking information and member information.
What is Direct Deposit Form
When reporting a transaction, this option is selected when you did do business with the merchant, but were incorrectly charged.
What is: Dispute a Transaction (or) Dispute
This payment related request can be done easier through the app (or via phone) than visiting a branch.
What is: Change Payment due date
Found in the "Card Management" Tab this feature allows members to seamlessly update their new card with there connected merchants. Saving the member the frustration of updating all of their billers individually.
What is Card on file
Allows members to easily move money between Navy Federal, external, and other types of member accounts.
Automatic Clearing House (ACH)
This feature can be set on both Debit and Credit cards through their own menus; for when you need to get away
What is: Travel Plans
Found in a sub-menu, this is the only place in the app where you can perform this credit pulling request
What is: Increase Credit Limit
In the Currency Converter Calculator on the Mobile App. Which Currency is abbreviated THB
What is Thai Baht
Members can view, edit, delete, and reply to messages by clicking the envelope in the top right in the mobile app.
What is eMessage