Checking Accounts
Consumer Loans
Credit Cards
Savings Accounts & Certificates
Digital Services
100

What minimum balance for the Everyday Checking?

$0

100

What tab on USD would you go to in order to start a loan application?

Product Recourses


100

What is the credit limit range for the Nrewards card?

$200.00-$5,000.00

100

What is the RegD limit for savings accounts?

6 a month

100

Where is the access number located on the mobile app?

Under the Profile and Settings

200

What was the eChecking account renamed to?

Free Easy Checking

200
What is the interest rate on Share Secured loan?

Up to 60mo - Share rate plus 2%

61-180mo - Share rate plus 3%


200

How many of our cards receive rewards points?

4

200
Whats the minimum for a Jumbo Money Market?

$100,000.00

200

What are the steps to order a cashiers check on the mobile app?

1. Click three dots for more 

2. Click "Send Money"

3. Request "Cashier Check"

300

What is the age range for the Campus Checking?

14-24

300

What is the max amount for personal expense loans without collateral?

50K

150K with a Co-Signer

300

What is the point tier for the more Rewards American Express card?

3X gas, restuarants, supermarkets and transit 

1X anywhere else  

300

What is the term for a Easy Start Certificate and what is the minimum deposit amount to start?

Term: 6 - 24 months 

Minimum Amount: $50

300

What is the limit for ACH transfers on the mobile app?

7K

400

What average balance needs to be maintained in the Flagship Checking to waive the fee?

$1,500.00

400

What are the qualifications for the following loans:

New Vehicle

Late Model Used Vehicle 

Used Vehicle

New Vehicle: Yrs 2019-2021 with 7,499 miles or less.

Late Model Used Vehicle: Yrs 2019-2021 with 7,500-30,000 miles 

Used Vehicle:2018 and older with more than 30,000 miles

400

Name all the channels that are available to member to apply for a credit card?

Branch

Contact Center

Mobile App/Online

Mail or Fax App (NFCU 598A)


400

Special EasyStart Certificates let members who have _____ ______ and a _______ _______ take advantage of saving at a special rate with a low minimum purchase. 

What is the Special Rate?

Direct Deposit and a Checking Account 


3.50%

400

How do you open a certificate on the mobile app?

1. Click "More"

2. Click "Products and Rates"

3. "Certificates and IRA's"

4. Then choose Certificate

500

What is the Active Duty loan discount? How does a member receive it?

0.25% / Receives with qualifying DDNP

500

What are the loan discounts and amounts?

Active Duty-.25%

25yr Member- .25%

50yr Member - .25%

Sep- 1%


500

How much statement credit can someone receive on their Flagship credit card with global entry or TSA precheck?

 up to $100

500

Traditional or Roth

Pay taxes on your contributions now and enjoy tax-free withdrawals later.

ROTH

500

What are the disclosures needed for a pal loan disbursement?

Loan instructions to members (33)

Congratulations on your pre-approval (689)

Preapproval vehicle loan draft- dealer instructions(478)

Yellow slip (990)

VINtek envelope

Cosigner (768)

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