GEOGRAPHY
THIS MANY COMMUNICATION CENTRES ARE COMING TOGETHER TO SEAMLESSLY PROVIDE PROVINCIAL CALL SHARING FOR THE PROVINCE OF ONTARIO.
WHAT IS 4?
THIS ILLUMUNATES THE RED LIGHT ON THE POLE
WHAT IS PRESSING THE HELP BUTTON ON THE KEYPAD?
THIS IS THE FASTEST AND MOST ACCURATE WAY TO FIND OUT WHICH EMERGENCY SERVICES SERVICE A TOWN OR AREA
WHAT IS THE ECRF TAB?
THIS IS THE CORRECT PHRASING TO USE WHEN ASKING A FAR NORTH FIRST NATIONS CALLER WHERE THEY LIVE
WHAT IS WHAT COMMUNITY ARE YOU FROM?
Municpal Police service areas outside of OPP jursidiction can be identified by both a colour on the map and by this dispatch code number.
What is a dispatch code that ends in 99
HOLDING THIS KEY DOWN ALLOWS YOU TO CALL FORWARD YOUR PHONE ON THE DISPATCH SIDE
WHAT IS THE LEVEL 2 BUTTON?
Far North First Nations calls will display on SIT in this colour.
What is Orange?
THIS USED TO BE REFERRED TO AS CERB, BUT NOT ANYMORE!
WHAT IS P-PSAP or Primary P-SAP.
A caller has given you a difficult to understand location.
Anytime you are unsure of the pselling of a location, use this in the place of unknown letters. It can be used at the beginning, middle, or end of a set of characters.
What is the wildcard %
THIS KEY MOVES MY CURSER DIRECTLY TO THE COMMAND LINE ON SIT SO EASILY DIAL A NUMBER
WHAT IS THE FOCUS KEY?
Before you log in to SIT2, ln the Auto In and Aux work buttons will be this colour.
What is grey?
CALLS WAITING FOR ANSWER AND THE NUMBER OF OPERATORS AVAILABLE ARE SHOWN HERE
WHAT IS THE WALLBOARD?
Not all FN areas shaded in pink are populated. Weensuk has 3 pink areas and only one is an active inhabited community. The active community can generally be identified by this.
What is the presence of roads?
OH NO, THE FRENCH QUEUE ISN'T ANSWERING. I'LL DO THIS TO GET MY CALLER BACK AND LEAVE THE QUEUE.
WHAT IS SIMPLY PRESS '' Cancel NHC"?
With SIT2, calltakers must manually answer the next incoming call. It will ring this many times at the calltaking console before returning to the queue and putting the calltaker into AUX work.
What is 4 times?
This is a software system that manages PCC users and the skillsets assigned to them. It can only be accessed by Deployed technologists
What is STARFISH ?
For location entry on the QEW it's better to ask this rather than are you east bound or west bound
What is are you Toronto Bound and Fort Erie Bound
There are three ways we will be able to answer a call. This is how you would do it on the Genovation Keypad
What is hit ANSWER
When you select the AUX work button, it will turn from this red to this colour.
What is green?
As a primary PSAP if the caller is unable to advise what service they require, this is the default service