Keeping up with the Office
Name one of the new pod mentors
Ashley or Deja
When do status letters need to be sent out?
California -- Insurance companies have 40 days to accept or deny a claim. If insurers need more time, they must notify you every 30 days about the claim’s status.
In the first 60 days of a Stonewood Policy the deductible is 2x the amount? True or
False. Stonewood has a 3x if within 60 days of inception, renewal, reinstatement with a lapse.
What would clear UDD,ULD,UDHHM, UDFM in a Summit policy?
NDNA
Name the last BI manager to have a child born?
Jeremy
What limit does an adjuster have to approve a storage cost before management must be loop in?
$700
If a NI gets in a car crash, and the vehicle was not listed on the policy at time of loss. Would there be coverage on a Stonewood or Summit policy? NI was the owner of the vehicle 24 hours before the collision occurred.
Stonewood- Yes, if notified within 72 hours
Summit - no coverage until insured request it
What stance does NGIC take when there is an SR-22 on the policy, but the SR-22 does not belong to the insured driver in the collision? Does NGIC proceed with a coverage investigation or does the adjuster refer it to get it cleared?
At this point NGIC would clear any coverage issue even if the SR-22 belongs to a rated driver that was not driving at the time of the loss.
What did Kam dress up for Hollowness in 2019
Unicorn
If an accident occurs in Nevada but the insured lives and the insurance policy originated in CA, what state rules apply?
Nevada
Between Stonewood, Prime, Value +, and Summit policies which policy do you need a DRP endorsement on the dec page for the 80/20 provision to apply?
Summit
Single vehicle accident, business use is discovered, Ni is non coop and damage is below deductible. Would you still pursue MMR process?
Yes, MMR process is still looked into. Several letters are sent to NI requesting his/her cooperation. It is the h/a responsibility to look for additional contact methods before sending a non-coop denial.
Who has worked the longest time at NGIC CA office?
Bonnie Jones
What does it mean when an adjuster is handling a claim in good faith?
“Good faith” is a complex legal doctrine, but it’s premised on a pretty simple notion: people should treat each other honestly, reasonably, and fairly. And that’s exactly how insurance companies are required (by law) to assess your claim
What policy has no restriction when someone is DUI?
Stonewood
Stonewood policies would clear any MMR issue if there is a lapse during the policy period. Why is that?
When a there is a lapse in the policy with a reinstatement, it is the insurances responsibility to treat the policy as a new policy. The insurance company must ask all the u/w questions again, but Stonewood does not.