BAC
This transfer service uses a client's phone number or email to process the transfer, and is instant, even between banks. There is no fee
Zelle
If you tag a NM tag on 9/7/2025- in what month would your tag mature (assuming that you do not update)?
September
What Steps does the client need to take if there is a name Mismatch for a full ACAT in?
Submit LOA form; MSG is required.
Update the name on one of the accounts
This type of account allows parent, family members, or other adults to save for qualified educational expenses
529
This famous baseball player was known for his quotes including "When you come to a fork in the road, take it!"; and "Pair up in threes"
Yogi Barra
These accounts are limited to 6 withdraws per statement cycle- if a client withdraws more than 6 times a cycle in a 12 month period, they are changed to checking accounts
Savings accounts
You are speaking with Mr. Smith, and discover that he is wiring funds in from Wells Fargo. You review CMC and see that there is a 22 tag from a Field FSA for an unrelated transfer. Are you able to tag the account for the new money?
Yes- we do not compete with the field
Sally has recently left her employer, and had a 401k with a 600k balance. You have completed RDT. How does Sally get the check sent to Merrill?
Call servicer and request the check
This IRA account allows business owners to save towards retirement with higher limits than a traditional IRA
SEP
This actor was famous for his voice over work, and played Richard Gilmore on the series the "Gilmore Girls"
Edward Herrmann
This Credit Card offers up to $550 in combined Airline Incidental, TSA PreCheck®/Global Entry, and Lifestyle Statement Credit
Premium Rewards Elite Card
Today is 9/15/2025. You get a call from Mr. Jones, he is interested in opening a new account. You check CMC and notice that another Premium rep, Harry, called the client on 9/12/2025 for a campaign, and has left their ext in CMC. Do you need to reach out to Harry?
Yes- you need to follow ROE
Igor is a business owner with a SEP for his retirement. He recently hired Sabrina to help run the business. He wants to contribute to Sabrina's retirement. Can he do so with his existing SEP?
No, Sabrina must open a SEP for her specifically.
How can you open a BIA?
Via PPWK, best practice to to get the client to new accounts specialty to prefill.
This MLB closer, who played for the Oakland A's, Cubs, Red Sox, and several other teams, was named AL player of the year and won the Cy Young Award in 1992.
Dennis Eckersley
What is the Auto Loan Rate discount for Platinum Honors Clients
.50%
You are speaking with a client and find out that they have recently changed jobs, and want to rollover funds to an IRA at Merrill. He does not have an IRA, and Susie Smith has a 00 tag on the account for an unrelated transfer. She tagged the account 7 days ago. What steps must you follow before you can add an 06 tag?
1. Call Susie's extension and allow the phone to ring 5 times.
2. Offer a call back from Susie when she is available.
3. IF the client refuses a call back, email Susie, copying both of your managers recapping the conversation and that you have tagged the account by EOD.
Reid is buying a home and is going to be wiring 100k for his down payment. He would like to wire funds to the title company from his CMA. Is this something we can process over the phone?
No
Sally Client wants to withdraw funds from her son, Jimmy's, UTMA account. She wants to cover expenses for summer science camp that she has already paid for. Can she take funds from the account for this? If so, what needs to be submitted.
Yes, because it is a benefit to the minor.
She needs to submit an LOA detailing how much she is withdrawing, how she wants to receive the funds, and what the funds are for. She would also need to include any receipts.
These twins were popular in the 1990's and 2000's- starring in several movies including Winning London, Billboard Dad, and Holiday in the Sun
Mary Kate and Ashley Olsen
These Bank products combine the tax advantage of a retirement account with a MMS.
MMIRA
You are speaking with Joe Client, and find out that he has a 500k brokerage account at Fidelity. (He only has an IRA at Merrill).
After some conversation you find out that he is not comfortable picking his investments and would like some assistance. You get him connected to NFSA. What Tags do you need to put on the account
09
06
00
Sally is a business owner and would like to contribute to her SEP. She notices online that she is limited to $6500, but her accountant told her she should be able to contribute more. How can she go above this limit?
She needs to use Econtribs
This product allows clients to save money for retirement tax deferred. The contributions are not deductible, and can be withdrawn without penalty or tax if certain conditions and age requirements are met
ROTH IRA
This actor is known for several roles, but may be most famous for portraying Illya Kuryakin and Donald "Ducky" Mallard
David McCallum