Homeowners
Auto
Non-Negotiables
Condo
MISC
100

Can we insure a home in Harris County, TX?

RTA

100

What coverage is required for financed vehicles?

Comp & Collision

100

What are the four non-negotiables?

Power of first 20 seconds, assume the bundle, explore objections, and ask for the same (assume the payment method)

100

What should we do with a Florida Condo call?

RTA

100

How long should you be in ACW after a call?

Under 60 seconds, but only to be used when necessary.

200

Can we insure a home in Connecticut?

No, closed for new business

200

How long must a person in California alone on an auto policy be licensed to be eligible?

3 years

200

When should you assume the bundle?

After asking if a customer owns or rents their home

200

What do you need to schedule personal property?

An appraisal

200

What program do we use to apply for PTO?

Verint

300

Can we ensure homes under the course of construction?

Yes, its a builders risk

300

What extra piece of information is required for verification in New York?

DL #

300

When should you ask for the sale?

Immediately after presenting price

300

What are loss assessments?

Coverage will pay the insured's share of any assessment charged against the condo owners by the association, up to the limits, when the assessment is made as a result of a sudden and accidental direct physical loss to the condo property or bodily injury or property damage.

300

Who do you contact for tech issues?

Tech triage

400

When is a homeowners policy applied to a townhome?

When the customer is responsible for the exterior/roof.

400

Can we exclude a spouse in California?

No, RTA

400

Give me a talk path for overcoming objections

**gimme**

400

When is a condo policy applied to a townhome?

When the customer is not responsible for the exterior/roof.

400

Who do you contact for policy/error questions?

RA chat

500

Can we insure stand-alone secondary homes?

No, must also ensure primary residence?

500

Can you declare prior insurance in New York? 

No, prior declared insurance is ineligible unless returning military

500

Give me a talk path for bundling

**Gimme**

500

Which coverage extends to the fixtures, construction materials, and supplies?

Building Property Protection

500

Who approves no decisions?

Your market leader or RA chat

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