Inventory
Orders
Seller Account
Payments
Performance
100
Where can you check if a listing is buy box eligible?
On Inventory > Manage Inventor page.
100
Please name merchant fulfilled order Status.
Pending, Unshipped, Shipped, Cancanlled
100
Where to update the seller storefront URL link?
Settings > Account Info > Your seller Profile
100
When is a Professional seller's first settlement date?
14 days after registration.
100
What is ODR target rate?
< 1%
200
What is the variation theme?
The relationship between parent and child.
200
What will happen if seller didn't confirm shipment?
Seller will not get paid. The order will be cancelled after 30 days.
200
What internal tool do you use to check the account status?
SPOT > Seller Information
200
How to check if a seller is included in the EDD reserve?
Check if they have a 645 disbursement code
200
True or False: Amazon holds funds in the amount of the order until an A to Z claim is resolved.
True
300
What internal tool can you use to check a listing information?
SPOT > ASIN Troubleshooting CSI > Blame-o
300
How long does Stamps.com allow a seller to reprint the shipping label?
24 hours.
300
Bonus
congratulations!
300
What is EDD reserve?
Reserve all funds for an order until 7 days after the EDD.
300
Where do you transfer feedback removal requests?
Regular: tam-level2@, 911: tam-level2-911@
400
What internal tool can you use to check why a listing is not active?
Tico
400
What does AMSS stand for?
Amazon Marketplace Shipping Service
400
What type of Seller does Amazon require tax identity information?
Professional Sellers, Individual Sellers who exceed 50 transactions in a calendar year.
400
What internal tool do you use to check the account currently velocity limit?
SPOT > Payments
400
What does ODR include?
A-to-z Guarantee claim rate, Negative Feedback Rate, Service Chargeback Rate
500
What internal tool can we use to verify if a seller is approved to sell in Apparel category?
CSI > DataViewer > merchant category authorizations
500
Where does a seller upload a pre-paid return label?
Go to Orders > Manage Returns > Authorize Request page, select "I will provide a pre-paid mailing label for this request." option in the Your return mailing label section.
500
Can Seller offer a different shipping rate for the regions in continental US?
No
500
What are the common reasons for an unavailable balance?
Awaiting order delivery, A-to-z Guarantee claims, Chargebacks, Seller performance, Account review
500
What internal tool do you use to view a seller performance information?
SPOT > Seller Performance
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