Federal standards that regulate laboratory testing, handling, and processing
CLIA /Clinical laboratory improvement amendments
Most common vein used for phlebotomy procedures
median cubital vein
Unwanted external event occurring in an EKG tracing not associated with the heart function
Artifact
meeting the standards and regulations of the medical practice's established policies and procedures
compliance
Providing quality attention and assistance to a consumer of a product or a service
costumer service
a urine specimen that is collected in the middle of the urinary stream in a sterile container after perineal cleaning
a chemical substance that prevents clotting
anticoagulant
the machine that records an electrocardiogram
electrocardiograph
continuation of care smoothly from one provider to another, so that the patient receives the most benefit and no interruption of care
continuity of care
Mindfully hearing and attempting to comprehend the meaning of spoken words
Active listening
Urine screened for the presence of human chorionic gonadotropin antibodies
Pregnancy Test
fainting because of the body overreacts to certain triggers
vasovagal response
How many leads are placed in a 12 lead EKG
10
Scheduling three patients at the same time to be seen in the order in which they arrive
wave scheduling
Questions that have a limited number of possible responses
closed-ended questions
measures incorporated to maximize the reliability and accuracy of results while recognizing and eliminating errors in testing
quality control
Order of draw
yellow, light blue, red, green, lavender and gray
The length of time from the beginning of ventricular depolarization to ventricular repolarization
QT interval
What does HIPAA stand for
Health Insurance Portability and Accountability Act
a doctrine in tort law that makes an employer liable for the wrong of an employee
respondeat superior
a group of test that are connected to one particular body system
panel
the rupture of red blood cells, which is commonly caused by performing phlebotomy with too small needle gauge
Hemolysis
is characterized by irregular spikes throughout the tracing and related to muscle movement
somatic tremor
Three ways people can attain or learn new information
Auditory, Kinesthetic, Visual
What are the four D's of negligence
Duty, Dereliction, direct cause, and damages
Expected reference range or value of hemoglobin in Females
12 to 16 g/dl
what is the anticoagulant additive in the lavender topped tube
EDTA
poor electrode connection results in what
wondering baseline
True or False it imperative that all missed appointments are recorded to protect the provider from legal action
True
voluntary agreement with an action proposed by another
implied consent
Expected reference range for fasting blood glucose
60 to 110 mg/dl
The sample most often taken from newborns to infants 12 months of age is
a heel stick
Where is lead V1 placed
the right side of the sternum at the 4th intercoastal space
A statement from an insurance carrier describing what services were paid, denied, or reduced in payment
Explanation of Benefits
a method of communication that uses body movements, expressions, or positional changes to express a person's feelings
body language
Expected reference range for total cholesterol
less than 200 mg/dl
increase in the concentration of red blood cells int the circulating blood, which is commonly caused by exceeding tourniquet time of 60 seconds
hemoconcentration
What wave represents atrial depolarization also know as the
P wave
A form a Medicare patient will sign when the provider thinks Medicare might not pay for a specific service or item
Advance Beneficiary Notice
performance of an unlawful or wrongful act
How far should patients stand from the chart for distance vision testing
20 feet
a small medical appliance that is installed beneath the skin, used to administer medication or withdrawal blood sample
port
the natural pacemaker if the heart, located in the upper right atrium
SA node
The two methods commonly used to document on the progress sheet
SOAP and CHEDDAR
the person assigned to make health care decisions for the patient if they are incapacitated
health care proxy
a laboratory result that is outside of the established reference range and presents potential health risks for the patient
critical value
formation of a blood clot within a deep vein
DVT deep vein thrombosis
An EKG conducted over a period of time while a patient resumes normal activity
Holter monitor
Details vital information about any product of chemical used in the medical facility
Safety Data Sheet
An action that wrongly causes harm to someone but is not a crime and that is dealt with in civil court
Tort
A gradual age-related loss of the eyes' ability to focus actively on nearby objects
presbyopia
the most commonly used techniques for phlebotomy procedures is the
evacuated tube or vacuum tube method
If the heart stops, the patient has no rhythm noted the and the EKG will demonstrate
asystole
Five-digit numeric code used to describe an evaluation/management service rendered by the provider
Current Procedural Terminology code (CPT)
repression
An instrument used to determine the patient's ability to hear tones transmitted through and bone conduction
Tuning fork
Used to perform a capillary puncture
lancet
records impulses that travel from negative to positive pole at specific positions on the heart
bipolar leads or leads 1, 2 and 3
Name the clergy members that provide patients with spiritual support
Priests, ministers and rabbis
sharing information between a business or organization and an outside entity
external communcation
A set of templates with patterns or numbers embedded within them to test for color blindness
ishihara test
you apply the tourniquet ______ inches above the venipuncture site
3-4 inches
The standard speed of an EKG machine
25 millimeters per second
What is a matrix
a table used for scheduling
Prefers to work with real numbers, facts, and data and places very little emphasis on feelings or emotions
analytical communicator
A blood test used to detect antibodies associated with allergens
radioallergosorbent test (RAST)
occurs when a single specimen must be divided into multiple tubes for testing on different equipment
aliqot
If the QRS appears wide and bizarre the Medical Assistant should expect what
ventricular arrhythmia
What does CHEDDAR stand for
Chief Complaint, History, Examination, Details, Drugs and Dosages, Assessment, Return visit information
a medical document that specifies which treatments will be allowed during end-of-life care
POLST
The amount of air that can be forcibly exhaled
forced expiratory volume
how long should blood be allowed to clot before centrifuging
30 minutes
one of the greatest risk associated with stress testing
cardiac arrest
Involves grouping related papers together, removing all paper clips and staples, attaching small papers to regular sheets, and fixing damaged records
Conditioning
information given in response to an action to reinforce or improve the behavior
feedback