Challenge Details I
What is present a "fun" task or activity at the next COSS All Hands meeting after the challenge end date.
April 6th to May 15th
Challenge date range
A method of proofreading in Microsoft Word
What is spellcheck?
What is the maximum number of acceptable hours to respond to an email?
What is 24 hours?
To be sure a meeting requestor knows if you are accepting, declining or tentatively accepting a meeting, you use this option button which sends a response back to the meeting organizer immediately.
What is "Send the Response Now"?
Who monitor's the team's points in the resource box?
What is the NICE Squad Representative.
This should be in the subject line of emails submitted to the resource box for points.
What is your Team Manager's Last Name?
Time segment of the day to verify that all emails have been replied to
End of Business
This is what you do if you must research the response before you can give a definitive answer.
What is tell the sender when they can expect a reply?
The thing you MUST provide when declining a meeting request.
What is a response why you cannot accept the meeting notice?
Number of points awarded for an email or email chain?
What is 1 point?
Catching yourself NOT responding timely or completely will earn this many points
What is 1 point?
Before hitting the send button, check that these are included
Attachments & Screenshots
This is the appropriate email response for an email with multiple recipients?
What is Reply All?
This type of meeting acceptance requires you to follow up with the meeting organizer at a later time with your attendance plans.
What is Tentative Acceptance?
Points are reported in this cool amazing new tool that has "channels" on Tuesday.
What is Slack?
Team members have the potential to earn this point maximum per week
What is 10 point per week?
An efficient way to handle emails and/or request to avoid revisiting later
"Touch something once", i.e "one and done", " Work Real Time"
These are the two adverbs that describe the MAIN FOCUS of the challenge
What is responding timely and completely
Being punctual is another element to this type of meeting response.
What is Accept Meeting?
How much criteria must be met to get points?
All criteria
This is where emails are send by the end of the day on Friday to count toward the team awarded points
What is the NICE resource box?
A good question to ask yourself to double check that you included the correct recipients is
Who else needs to know?
Replying to all the questions in an email is called
What is being thorough?
You should only decline a meeting after careful review of your calendar and remembering this
What is that you were invited to the meeting for a reason