At the executive level, what is the most important aspect?
gravitas: how you act (67%)
communication: how you speak (28%)
appearance: how you look (5%)
What can you tell yourself to look forward to the Q&A?
Absolutely!
Which of the 3 V's (verbal, vocal, and visual) can most influence the audience's feelings?
7% verbal, 38% vocal, and 55% visual
Come up with a relevant question...
As you know, I am in a coaching program. However, I only have 1 session left. Therefore.....
love it!
What are the 4 elements of gravitas?
grace under fire
speaking truth to power
emotional intelligence
decisiveness
What are the 4 best practices for handling questions?
1. Only answer the question if you understand it
2. Answer only the question asked
3. Synthesize your answer top down
4. Be certain in your answer
What are the 4 aspects of Visual Presence?
eye contact, posture, gestures, and facial expression.
Come up with a relevant resolution...
As you know, I am in a coaching program. However, I only have 1 session left. Therefore.....
cool!
What should you do if someone looks surprised?
clarify you’re on the same page
Delay and probe this objection: "Why haven’t you thought about this?"
So good!
Name one strategy to reduce fillers/hedging language
Exactly!
Come up with a 2-3 relevant options for continued growth...
As you know, I am in a coaching program. However, I only have 1 session left. Therefore.....
Awesome!
Delay and probe, Boomerang, Think out loud, Admit you don’t know, Share what you DO know
What does 'answer only the question asked' mean?
The answer must always match the question. If it’s a “who, what, when, where, why” question, answer with a “who, what, when, where, why” answer.
Record yourself adding contrast to one of the words in the following sentence: "Now is the time to act"
Good job!
Answer using Opinion+2
As you know, we have been working together since Fall 2024. However, we only have 1 session left. Therefore, how will you continue on your own?
Beautiful!
Explain the 3 decision-making options.
Yes: What if we made an immediate change?
No: What if we did nothing? Or continued with the status quo.
Hold until….later date: What if we delayed implementation?
Write down 3 hard questions you anticipate getting in the future. Prepare to answer them.
Wonderful!
Record yourself saying the following sentence using your assertive, consultative, and then motivational voice: "Now is the time to act"
lovely!
If your boss or a collegaue asked you, "How was your communication coaching?", what update would you give them using OCTA?
OCTA = objective, current position, tasks/timetable, asks.
Wonderful!