No Wrong Door
This statewide system helps people access long-term services and supports without needing to know which agency to call first.
What is No Wrong Door (NWD)?
This program helps pay heating bills.
What is LIHEAP?
To qualify for this program, an individual must meet BOTH financial eligibility requirements and a nursing facility level of care.
What is MLTSS (Managed Long-Term Services and Supports)?
This program helps eligible households purchase nutritious food each month.
What is NJ SNAP?
Bathing, dressing, eating, toileting, transferring, and continence are examples of these.
What are Activities of Daily Living (ADLs)?
This approach focuses on what is important to the person, not just what is important for them.
What is Person-Centered Thinking?
A caller needs hearing aids, help paying Medicare premiums, assistance with prescriptions, and food assistance.
Name at least three programs that could help.
HAAAD
Medicare Savings Programs
PAAD
What is the clinical eligibility assessment?
This assessment determines whether an individual meets the nursing facility level of care required for MLTSS.
What is Lifeline?
This program helps eligible older adults and individuals with disabilities reduce their utility expenses.
Managing medications is an example of one of these.
What is an IADL?
A caller asks, "What program do I qualify for?" Before recommending services, you should do this first.
What is assess the consumer's goals, needs, and preferences?
A caregiver is overwhelmed caring for a spouse with dementia.
Which two programs might help?
What are AADSP and SRCP?
True or False: MLTSS services can only be provided in a nursing home.
What is False?
What is HAAAD (Hearing Aid Assistance to the Aged and Disabled)?
This program helps eligible residents obtain hearing aids.
Why are ADLs important during screening?
Help determine functional ability and possible eligibility for long-term services and supports.
A consumer calls looking for help with food, transportation, and in-home services. Instead of transferring them multiple times, the No Wrong Door system is designed to do this.
What is connect the consumer to appropriate services through one coordinated entry point?
A consumer wants to remain at home despite increasing care needs but does not qualify for Medicaid.
What is JACC (Jersey Assistance for Community Caregiving)?
Who does the five year look back?
BOSS/CSSA
A consumer says, "I have Medicare, struggle to pay my prescription costs, and can't afford my utility bills." Name three programs that may help.
Medicare Savings Program (QMB, SLMB, or QI)
PAAD
Senior Gold
Lifeline
LIHEAP
Universal Service Fund (USF)
A consumer can no longer transfer safely from their bed to a wheelchair without assistance. This ability is considered one of these.
What is an Activity of Daily Living (ADL)?
During an Options Counseling conversation, the consumer says, "I want to stay in my own home as long as possible." What should guide every recommendation you make?
What are the consumer's goals, preferences, and needs (person-centered planning)?
A senior says, "I can't afford my prescriptions."
Name TWO programs you should discuss.
What are PAAD and Senior Gold?
An older adult has Medicaid and needs assistance bathing, dressing, and transferring but wants to stay home.
Which program is the best referral?
What is MLTSS?
This Medicare Savings Program pays Medicare Part B premiums for eligible beneficiaries and may also cover deductibles and coinsurance for certain participants.
What is the Qualified Medicare Beneficiary (QMB) Program?
A consumer can bathe independently but cannot grocery shop or prepare meals.
Their biggest limitation is in this area.
What are IADLs?