Coverage
File Handling
Intakes/Openings
Settlements
Defenses
100

This form starts the PIP claim process and provides the information needed to evaluate benefits.

What is the NF-2 (Application for Benefits)?

100

We must do this every time we enter a file

What is checking reserves?

100

This team is GEICO assigns us new intakes/openings 

What is clerical?

100

We set this amount of money when settling a case on atty fees and costs

What is 1,200?

100

We set reserves for this amount for attorney fees and costs when defending a claim 

What is 1,500

200

Coverage requires an active policy and an injured party who qualifies under the policy contract.

What is this called?

What is eligibility?

200

This is the first thing you should verify when a new PIP claim is assigned to you.

What is coverage and eligibility?

200

During the intake process, this must be confirmed first to determine whether the claim can proceed.

What are coverage and eligibility?

200

When we offer settlements, we offer up to this

What is fee schedule?

200

When we refer a case to defense who gets assigned

What is staff counsel?

300

This type of coverage issue occurs when the policy was not in effect at the time of the accident.

What is a fatal coverage issue?

300

This system is used to manage claims, review notes, complete investigations, and document handling activities.

What is ATLAS?

300

This MUST be checked during an opening (for compliance)

What is Medicare?

300

When we offer settlements we do it through what platform

What is SIQ

300

When we refer a case to defense first, when do we diary to follow up

What is 45 days?

400

These four words define "occupying" a vehicle under PIP coverage.

What are in, upon, entering into, and alighting from? 

400

 This type of mail is given to us when we are responding to a defense

What is a statement of response?

400

We use these three sites to complete our opening?

What is forthright, ATLAS, medflow?

400

When we offer settlements, it is best practice to follow up

What is weekly?

400

When we follow up for defenses when MUST we be in the file

What is 90 Days?

500

This coverage issue may apply when someone operates a vehicle without the owner's permission.

What is non-permissive use?

500

This communication must be sent when benefits are being denied.

What is an  EOB?

500

At intake we make a decision to either...

What is settlement, defense, or withdraw

500

This process often occurs before a hearing and allows parties an opportunity to resolve a dispute voluntarily.

What is settlement negotiation?

500

We must defend in this situation 

What is AA/PVU

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