Service Standards
The name of the campaign when CPC delivered a prepaid postcard to every household in Canada.
What is "Write Here. Write Now." ?
What is Basic Safety?
Our plant data exchange systems run on these types of hardware clusters.
What is Nutanix?
Operations calls the National Control Centre to open this type of incident, after equipment has had a problem for more than 30 minutes.
What is ITMS?
The range of days CPC has to deliver personalized mail once it's dropped off by the customer.
What is 3-8 business days?
The company's independent 3rd party provider for the Employee and Family Assistance Program, including mental health support services.
What is Homewood Heath?
Canada Post serves over 17.6M of these.
What are addresses?
The abbreviation for a mailer that ships > 1,250 parcels a year with Canada Post.
What is LVM?
You can send money & pay bills with this service offering.
What is MoneyGram?
All work at heights must be done by qualified personnel. Proof of training is required when working at or above this height.
What is 2.4M or about 8 feet?
We recently switched the Bell network at Calgary plant over to this provider.
What is Telus?
This system acronym is the official source for operational productivity reporting at Canada Post.
What is VALUS?
The tool you use when planning a neighbourhood mail campaign.
What is Precision Targeter?
This committee, comprising of management and union representatives is formed in workplaces with more than 19 employees.
What is a Local Joint Health & Safety (LJHS) Committee?
The 2 standard issue mobile devices for admin employees.
What are the Samsung Galaxy A5 and iPhone SE?
The abbreviation used for the data attribute that uniquely identifies a point of call.
What is POCI
The standard delivery time for an Xpresspost product shipped from Ottawa ON to Richmond BC.
What is 3 days?
Our 10 yr Health & Safety strategy includes 5 main pillars: Leadership, mindset change, effective execution, health and THIS.
What is Road Safety?
This federal minister of Public Services and Procurement is responsible for Canada Post.
Who is the Honourable Anita Anand?
The abbreviation for the very old CORBA based interface protocol that is still used by Canada Post to enable OCR capability on sorting equipment.
What is TCI?