Espresso Basics
What is the ideal extraction time for a standard espresso shot?
25–30 seconds
Is created when milk is smooth, glossy, and free of bubbles?
Microfoam
What preparation method is used for tea?
Brewing
Name a common piece of glassware used for mocktails?
Martini or margarita glass
How do you clean the steam wand after use?
What is the part of the machine dispenses hot water through the coffee?
Group head
This is the ideal temperature for steamed milk.
60–65°C
Name three examples of fruit-based beverages.
Freshly squeezed juice, smoothie, frappe, fruit punch
This is the correct way to carry multiple cups safely.
Using a drink tray
Why should you avoid touching the rim of a cup?
So that bacteria from your hands does not transfer to the area customers drink from
This part of the espresso shot is golden-brown and indicates quality extraction.
The crema
This coffee has espresso, steamed milk, a thick layer of foam and chocolate powder.
Cappuccino
What is a waiters friend?
A compact, foldable tool containing a small knife, bottle opener, and corkscrew.
Why is appropriate glassware important for different beverages?
It improves presentation and suits the beverage type
How do you clean up broken/shattered glassware?
Restrict access to area, clean with dustpan and brush, empty into seperate box or wrap in newspaper, place in dedicated glass bin or general waste bin ensuring no exposure to glass
What adjustment is needed if espresso is extracting too slowly and tastes bitter?
Make the grind coarser
What error occurs when too much air is introduced during steaming?
Large bubbles / poorly textured milk
Strength, taste, temperature, appearance
Explain presentation standards for serving espresso coffee?
Use a blind filter, add cleaning powder, insert into group head, run water 3 times for 10 seconds, remove and rinse group heads
What is the combination of factors must be controlled to achieve a quality espresso shot?
grind size, dose, tamping, and extraction time.
What are the 4 characteristics of correctly textured milk?
Silken - lustrous like silk, Reflective - reflecting light, Smooth - free from lumps, not rough, Pliable - easily moved/flexible
What adjustments can you make if a drink does not meet industry standards? (name 4)
Remake, re-measure, use correct tools, stir/shake/blend again if separated, replace old ingredients, follow SRC, improve presentation (wiping glass, adjusting/fixing garnish, serve promptly
What problems could occur for customers and for the business if recipe cards are not followed correctly?
Customer complaints, drinks taste different each time, wasted ingredients, reduced profit, unappealing drink, damaged reputation
How do you clean the coffee grinder?
Remove coffee beans from hop, grind out remaining beans, dose out left over grind, brush down machine, rinse bean hopper with hot water and dry