Travelfusion
When will I contact Travelfusion?
Never
What payment method should I use when I make reservations using the US IATA?
VCC
using this trip ID: 10616806
Give me the ticket number
125-2194745332
Where can I check related tickets?
Apps
The money received by TravelPerk from a non-refundable flight and not returned to the customer unless they explicitly request it
Tax Refund
In which tool can I look for failed trips?
TF Reporting
What are the airlines that we work with on this NDC?
Iberia
Brithish Airways
Using this trip id: 21510882
Give me the total supplier price that appears on the sales line:
173.69 GBP
I have a trip ID covered by Flexiperk with an original cost of 100 EUR, and the customer asked to modify the reservation for 50 EUR more.
In case of a cancellation, which amount is returned to the customer?
80 EUR, as is the 80% of the original amount, FP does not cover modification cost.
Using this trip id: 6302969
How can I identify which Flexiperk modality does this service include?
FlexiFares, because it says "1 booking covered by FlexiPerk"
How can I know if the booking was made automatically or manual?
Looking at the "please book email" on related ticket in ZD.
Which IATA should I use for a flight departing from Tokyo?
US IATA
Using this trip ID: 21510882
Give me the PNR
PZQXUI
Using this Trip ID 6914519.
Tell me what is the fare that was chosen on this trip?
Standard
The information on a flight ticket that indicates which part of the plane a passenger will sit in
Cabin Class
Sometimes you will have flights without a ticket number.
Can you tell me why?
The operating carrier is a LCC
After selecting the IATA.
Where in the tool should I go to start a new manual booking?
give me 2 steps
Go to Dashboard, click Guest Traveller Bookings
You got a notification about a minor schedule change: less than 15 minutes.
Mention the 3 steps to follow on TD
1- Update the time of the flight on TravelDesk,
2- add a user comment and
3- send an updated confirmation email
The client ask you to book a reservation that is available on the TK App. What should be the first advice?
Advise them to book it themself.
Going the extra mile will be making a Draft.
A program that allows residents of non-mainland parts of Spain to receive reduced fares for flights
Resident discount
Using this trip id: 6302969
The customer is requesting another modification to this trip. How would you process the modification?
Using the easyJet website
How do we process any post-booking requests with the IATA: UK 91201810 ?
contact the airline directly
You have this reference number: N2FSIYGCP
Which tool will you use to manage your request?
Travelfusion IBE
Using this trip ID:6302969
This trip did not require approval. What is the reason for this?
The trip cost was in-policy, and only out-of-policy trips need approval
A ticket type that allows a traveler to take any flight within a certain time period between two cities without reserving a specific seat
Puente aereo