Eye Contact
What does maintaining eye contact signal during a conversation?
Attention and engagement
Honesty and sincerity
What emotion can a genuine smile convey?
Friendliness and warmth
What does standing tall convey about a person's confidence?
What role do hand gestures play in emphasizing verbal messages?
It can make a message clearer or more understandable
What emotions can tone of voice convey?
Tone of voice can convey a range of emotions, such as anger, happiness, sadness, and fear.
How can lack of eye contact be interpreted in social settings?
Define micro-expressions and their significance in communication.
Micro-expressions are brief, subtle facial expressions that occur when a person is trying to conceal or suppress their emotions. These expressions can be very brief, lasting only a fraction of a second, but they can convey a great deal of information about a person's emotional state.
How can crossing your arms impact others' perceptions of you?
You appear closes off or defensive
How can hand gestures convey confidence?
Purposeful gestures convey confidence and authority
How can a sarcastic tone lead to miscommunication?
For example, a sarcastic or mocking tone can convey negativity and it may at times be misinterpreted as seriousness or sincerity
Describe a tip for making eye contact that balances comfort and engagement.
Focus on the other person
Take breaks
How can facial expressions indicate disapproval?
Stern expression
Describe how body position can indicate openness in communication.
Standing with your arms uncrossed and your body facing the person indicates that you are open to communicating with the person
Give an example of an inappropriate hand gesture and its potential impact.
Inappropriate or excessive hand gestures can detract from the message and may be seen as distracting or unprofessional. For example, tapping your fingers or fidgeting with your hands can convey nervousness or impatience.
Why is it important to be aware of your speaking pace?
Speaking too quickly or too slowly can convey a lack of interest or disengagement.
How does eye contact demonstrate confidence and authority?
You are confident in your message and willing to stand by it
Why is it important for your facial expressions to match your verbal message?
It is considered inappropriate or inauthentic if it doesn't match
What does slouching communicate about a person's engagement level?
They may lack confidence or feel vulnerable or submissive
Describe how gestures can express emotions like frustration.
For example, clenching your fists can convey anger or frustration
Discuss how tone of voice can indicate agreement or disagreement.
For example, a hesitant tone of voice can indicate uncertainty, while a confident and decisive tone can indicate agreement.
Explain how cultural differences can affect perceptions of eye contact.
In some cultures, avoiding eye contact is a sign of respect and deference, while in others it can be seen as a sign of dishonesty or disrespect.
Discuss how cultural interpretations of facial expressions can differ.
For example, a smile can indicate happiness or friendliness in Western cultures, but in some Asian cultures, it can also indicate embarrassment or nervousness.
Explain how proximity can influence the interpretation of body position.
How close or far away you sit or stand from someone indicates how close you feel to them or how engaged you are in interacting with them (close = familiarity; far = discomfort)
How do cultural differences affect the meaning of hand gestures?
What is a positive gesture in one culture, may be offensive in another
Describe how context influences the interpretation of tone in communication.
The context of the communication can also influence the meaning of tone of voice. For example, a loud and assertive tone of voice may be appropriate in a public speaking setting but may be inappropriate in a one-on-one conversation.