Understanding Risk & The Decision Making Matrix (Module 1)
Crisis Development Module (Module 2)
Integrated Experience & Supportive Communiction (Module 3&4)
Defensive Behaviors & the Verbal Escalation Continuum
(Module 5)
Safety Interventions & Post Crisis (Module 6 & 7)
100

how a person communicates their distress

What is distress behavior?

100

this term means that our behavior and attitude influences the behavior and attitude of the person in distress and vice versa

What is integrated experience?

100

temporary or long-term factors that influence behavior

What are Precipitating Factors?

100

When students are demosntrating defensive behaviors, staff should use short simple phrases, provide limits and choices, and supplement with other approaches? These strategies are called the _________approach

What is Directive (approach)? 

100

always consider these types of interventions first

What are non-restrictive interventions (such as verbal, non-verbal and environmental)? 

200

trauma, frequent stress and cognitive development

Whatare factors that influence an emotional response?

200

staff should respond in a _____ manner when students are demonstrating signs of anxiety

What is supportive?

200

Recognizing the need to remain professional by managing your own behavior and attitude

What is Rational Detachment?

200

This is a form of defensive behavior on the Verbal Escalation Continuum where the student is seen as unwilling to cooperate or follow reasonable instructions or requests.

What is Refusal?

200

this staff approach re-establishes the relationship during the tension reduction behavior level

What is therapeutic rapport?

300

the chance of a bad outcome

What is Risk?

300
staff should be DIRECTIVE when students distress behavior is ___________

What is defensive?

300

examples include: holding on to a chair, pressing finger and thumb together or squeezing an object

What are grounding techniques?

300

"John, sit down and wait; I will see how much longer its going to take," is an example of what?

What is limit setting?

300

this matrix should be used as a debriefing tool  preventive tool, and in the moment of a crisis too? 

What is the Decision making matrix?

400

this is used to understand behavior and its risk (preventatively), in the moment of risk behavior and post crisis as a debriefing tool

What is the Decision-Making Matrix?

400

Safety Interventions are used when students exhibit ___________ _________________

What is Risk Behavior?

400

starting your day in mindful way, avoiding stressful or negative activiites that trigger you and practicing self care

What are strategies to strenghthen your ability to rationally detach? 

400

Let the student in distress vent and acknowledge their feelings

What is the appropriate staff response to Release behaviors?

400
Support in the present, understand the past, and plan for the future are all part of this  

What is the post-crisis approach? 

500

preventive and reactive approaches to reduce the likelihood of known distress bheavior and manage the severity of harm if the behavior does happen

What is mitigating risk?

500

The final behavior level in the Crisis Development Model

What is Tension Reduction?

500

verbal, paraverbal, nonverbal (and even the supportive stance)

What are forms of communication?

500

This limit setting pattern provides an individual with two acceptable options for fulfilling a request

What is  a Fail Safe Choice? 

500

This is the most restrictive safety intervention.

What is holding? 

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