CPI Crisis Model
This is the first behavior level of the CPI Crisis Development Model
Anxiety
The distance people prefer to maintain between themselves and others.
Personal Space
What is the fancy word for the vocal part of speech (not the words)? Not what we say, but how we say it?
Paraverbal Communication
What are the staff interventions when a student is in a defensive behavior level and is attempting to intimidate?
Take the threat seriously, seek assistance
What are the Core Values of CPI?
CARE, WELFARE, SAFETY, SECURITY
Risk Behavior
A student tapping their foot, beginning to pace, looking around the room a lot, loudly sighing, or grunting are signs of...
Anxiety.
Give 2 examples of a Precipitating Factor
Tired, sick, change of medications, hungry, environment,
What are the two types of questions?
Why is the Crisis Development Model important?
Because it provides a guideline for identifying stages of distress and how to respond to each stage.
What is the staff attitude/ approach when a student has gone to the Tension Reduction behavior level?
Therapeutic Rapport: re-establish communication.
What are the 3 components of Paraverbal communication?
Tone, Volume, Cadence
What are the three keys to effective limit setting?
Limits must be simple/ clear, reasonable, and enforceable.
When a student is in the defensive behavior level and releasing, what is the staff intervention?
Allow venting and remove audience.
What 2 variables are used in the Decision Matrix?
Severity & Likelihood
What is the staff attitude/ approach when a student is showing signs of anxiety?
Supportive, empathetic, neutral, offering help, check in, acknowledge the anxiety "I notice you tapping your foot..."
We use the Supportive Stance because it communicates respect, is non-threatening and maintains safety. What are the three "p's" of the Supportive Stance?
Position, Posture and Proximity
When we say that a behavior level and staff approach/ teaching is an "Integrated Experience," what do we mean?
Behavior affects behavior, our mood affects others' moods and/or our calm helps others calm.
When a student is noncompliant and we as staff set limits, where on the Verbal Escalation Continuum is the student?
What is postvention? Who is it for?
It's a time to reflect and discuss the incident and make any necessary changes and plans for the future. It strengthens relationships, provides closure, and is a time to teach and learn from one another. It is for both the CPI team and the person in crisis.
When a student is going into the defensive behavior level and losing rationality, what is the staff attitude/ approach?
Directive: set limits, model expectations, find common ground, etc.
The postures, gestures, facial expressions, and movement used to communicate.
Body Language
When do we use a physical intervention?
When person is posing a risk to self or others, only as a last resort (and it's the least restrictive intervention).
Interrupting then redirecting, and prompting students with sentences that follow the "when/then" or "if/then" frame are examples of...
Limit Setting
What are the four levels of the Crisis Prevention Model and the matching to each?
Anxiety - Support
Defensive - Directive
Risk Behavior - Physical Intervention
Tension Reduction - Therapeutic Rapport