What are the 5 Recipe Right Items?
Dry Mix, Apples, Bacon, Chic Strips, unbreaded chic.
What does the "G" stand for in the Kitchen?
Get busy (before it gets busy)
How many portions do you get out of a 1x of Carrots?
What is the weight of 1 portion of carrots?
1x=8 orders of 4oz per order
What are the 3 bullet points on the "S" under Show and Share in GSS?
• Pick up product to show Guests.
• Share product knowledge.
• Remind Guests about CB Rewards
When is the correct Floor leadership scheduled in GSS?
All day from open to close
What are the targets for the 5 Recipe Right items?
Dry Mix .15
Apples .06
Bacon .04
Strips .07
Unbreaded chic. .05
What does the "S" stand for in GSS?
Show & share
How much does an order of barrel bite Onion Petals weigh?
8oz (2 of the 4oz portions
What are our Guiding Principles?
-Urgency with a purpose
-Team Player
-Appearance
-Hospitality First
What does H.U.L.A stand for?
Heads Up Look Around
Where should the hitting the target form be posted?
Office and Breakroom
What does the "T stand for under Kitchen Team?
Temps & times
• Serve hot food HOT and cold food cold.
• Check temperatures and hold times.
How much does a portion of fried apples?
5oz
How many croutons come on the Chicken N' Dumplin soup?
no croutons, no crackers
What is the Conversion goal for GSS in NOP?
Higher than 20%
What 5 items are supposed to be on low volume?
Fried Apples, Corn, Carrots, Mac and Cheese and Soup.
What are the 3 Teams for G.U.E.S.T service standards?
-GSS Team
-Dining Room Team
-Kitchen Team
How much sugar goes in our sweet Tea?
5 Cups
What Zone is responsible for checking Restrooms?
Zone 3
What are the 3 current Sales Drivers?
-Easter (Theme)
-Candy
-Grocery
What are the 5 Supply Items on the hitting the target form?
Napkins, Detergent, Foam Clamshells,
Oval Container and 3 comp. container.
What are the Goals for these 3 metrics.
S2P?
KDS?
S2E?
Goals: S2P 9.2 mins | KDS 9.5 mins | S2E 18.7 mins
How many shrimp and creole sauce come in the Louisiana Shrimp Skillet?
10 Shrimp and 1 #16 blue disher (2oz)
What are the Regional/Company Priorities?
-Seat 2 Eat
-Safe Clean Stores
-Food Quality and Safety (Immaculate Clean)
-Labor, Food, and Supply Cost (Controlables)
-Retail Conversion and Authentic Selling
What are the 3 Authentic Selling Behaviors?
-Meet and Greet
-Show and Share
-Add and Invite Back