PRODUCT KNOWLEDGE
MOON PRODUCTS
TREE CARE
PROCESSES
Consultation Process
100

This understory shrub can be used in modern, cottage style and mediterannean landscapes. It has silver/grey coloration and can be used in moderate shade. It has moderate water needs.

Pittosporum Crassifolium

100

We use this product when trees are undergoing chlorosis and iron deficient.

Moon Green

100

Removing more than _____% of a tree canopy will create stress and promote reactionary growth.

30%

100

What is the mandatory tagging process?

1. Two ribbons with date/name/inital

2.Sold Tag filled 

3. Sku tag ripped


100
The first step in the consultative process is to vet/fact find. What are the four things you need to know prior to going?

1. Goals

2. Urgency/Timelin

3. Decision makers/Creative process

4. Budget

200

Which oak tree is a protected species other than the Coast Live Oak. 


This oak tree is considered endangered.

Engelmann Oak

200

Moon juice provides all the micronutrients for plants and trees, whilst the Moon Dust provides all of the.....

Macronutrients

200

Co-dominant stems are when two or more branches grow closely together, where the bark between them acts like a wedge, creating a weak union. 

What is it called when the bark becomes embedded in the union between co-dominant stems.

Included bark

200

If we need to special order material in from a vendor we need what kind of lead time?

3-4 weeks

200

After you vet/ fact find; what is the next important step in the consultation process to make sure that your client is aware that they will be paying that day or shortly after.

The Plan

300

This cold-hardy small palm is the one palm that can survive the foothills of Palmdale/ Lancaster. 

They can survive temps between 0-15 degrees.

Mediterranean Fan Palm

300

Moon Boost is especially formulated to be able to use on decidious trees during dormancy because it is lacking which Macronutrient?

Phosporous

300

How many inches are needed for a standard stump grinder to fit into an area?

36"

300

If we have to transfer-in material from another location that we already have here because your client is "picky' we have to charge a transfer fee. How much is this fee?

$59

300

What should you take with you to the consult so you can help clients paint the picture while you're at their property?

Flags

400

While the wood is soft and brittle, this tree is surprisingly resistant to fire, making it useful in certain land rehabilitation projects. It can also be known to kill certain bee populations. (A fact that need not be mentioned)

African Tulip Tree

400

Which macronutrient is responsible for allowing trees to photosynthesize properly? 

Nitrogen

400

The price to remove an individual small shrub is the same price as our ____.

planting fee

400

What is the minimum quantity to order flats?

50

400

What is the final step of the consultation process? 

Call Manager/Assume Sale

500

This drought tolerant hedge material is completely non-toxic to dogs.

Any acceptable:

Hopseed

Bottlebrush


500

Which micronutrient is responsible for nitrogen metabolism and utilization within the plant?

Iron

500

When trees and plants stress they release____; Pests and diseases acknowledge this and will attack those trees.

Pheromones

500

If we have to special order items from Northern California, we must charge a minimum delivery fee. What is the minimum?

$1000

500

What is the best way to handle someone responding to the budget question, "Well I don't know, I've never purchased trees like the before."

Throw out a number so that you can get a feel for what they're comfortable with.

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