SCAN requires every call close with
Is there anything else I can help you with?
Appeal or new case?
Commercial (not HCR): <180 days from the initial denial on file
Examples: No change in prescriber, carrier #, group # or PID.
OR
Appeal
How many Harry Potter books and movies are there?
7 books, eight movies
This fast food chain with more than 17,000 stores worldwide dropped its full name in 1991 and began using an abbreviation.
KFC
How many inches are in a foot?
12 inches
SCAN has a list of authorized requesters that can request an override - Where can you find it?
SCAN Medicare D Client Page
What is the only continent in the world that is snake free?
Antartica
What is the name of the popular social media app that allows users to create short videos set to music?
Tik Tok
This hot chocolate topper is no longer made from the root of the plant that it's named for.
Marshmallow
How many stars are on the American flag?
50 stars
SCAN requires what type of caller transfer?
Always warm transfer the caller when a transfer is required.
What substance composes a rhino's horn?
Keratin
What actor voiced both Darth Vader and The Lion King's Mufasa?
James Earl Jones
Artichoke hearts or spinach & this crumbly Greek cheese make great toppings for a pizza.
Feta
What does the abbreviation for NASA stand for?
National Aeronautics and Space Administration
Wht are the 4 PID's for SCAN CBR and BCR??
Use these PID for SCAN CBR and BCR:
Other than the platypus, what other mammal is the only other mammal to lay eggs?
the echidna, or spiny anteater
Who is the oldest Kardashian sibling?
Kourtney
The Rainbow variety of this fish is popularly served with sliced almonds.
Trout
What year did Facebook launch?
2004
When a request is for a Tiering Exception request, use PID?
PID 74953: COPAY: Global Medicare Part D Tiering Exception Criteria - *SCAN* MEDICARE.
How many bones are in the body of a shark?
Zero, they are made of cartilage
What 1988 Hit Starring Eddie Murphy got a sequel in 2021?
Coming to America
At Starbucks you'll find a variety of these Scottish quick breads to go with your coffee.
Scones
The human body has this many ribs.
24