Coordinator Roles
The number one and two roles of a care coordinator
What is travel and tappy tap on the computer?
Requirement for an NWE, 10 days after the face visit
What is go on vacation?
ATD
At The Doctor's
This is how should you park in a home with a driveway, for safety
What is: Park car blocking the whole drive to avoid getting blocked in
Activity to pass time in traffic
What is karaoke in the car?
This is what you would do when you show up to the visit and the member tries to cancel at the door.
What is delete them off your caseload?
BFF
Best Friend Fell
This is the kind of personal information a care coordinator shares with their members
What are family photos, recipes, credit score, etc?
Schedule showdown involves
What is taking control and scheduling 5 appointments for them in one day
This is what the care coordinator should be doing within 48 hours of a visit
What is, watch the show "The First 48"
BTW
Bring The Wheelchair
This is the first thing you do when you walk into a member's home
What is, go through their fridge?
Feeling related to not meeting your metrics and the month is almost over
What is Panic?
This is what you do if a member offers you food.
What is: Ask for a to-go plate.
FWIW
Forgot Where I was
This is the first thing you do when you get out of the car to go to the visit
What is, look both ways before crossing the street?
Proper way to answer your work phone
What is "Sorry, wrong number"
This is what you do for the rest of your shift, after visits.
What is, take a nap
BYOT
Bring Your Own Teeth
This is the last thing you do before getting out of the car at your visit
What is, check your make up or put your ear phones in?