Docupace
This team is responsible for Qualified New Accounts and Qualified Transfer-In request types, among others
What is the OPS Processing Team?
This is where advisors can locate the RMD Dashboard
What is the Integrations Tab/puzzle piece icon?
Regarding Matrix, this form should not be used since it does not have options for the taxes to be held less than the 20% required minimum, which RMDs do not require and does not have space for the information we need to calculate properly
What is the QRP Distribution Request Packet?
The form used to do contributions via ACH for an IRA at Schwab
What is the IRA Distribution Form?
These are not available for Schwab accounts via e-sign regardless of IA Authority being on file or not; physical signatures are needed
What is a full distribution?
This is the email that is used when adding documents and/or notes to Qualified work items in Docupace
What is qualifiedtrading@orion.com?
These account types do not show in the RMD Dashboard
What are inherited accounts?
RMDs are not required on these accounts
What is a Roth IRA or any Roth designated account?
Something additional that is required for all transfers-in, regardless of custodian
What is an account statement from the current custodian?
The correct Type, Reason and Sub Reason in Salesforce when we receive calls related to the RMD Dashboard
What is Account Information, Account Details, and RMD?
When you are either working an item that has "Service Request" as the Request Type, or you need to update the Request Type, after you have done so, you will have to use this button get it to the correct workflow queue
What is Re-Process?
This can be used if the client took their RMD from another Orion account, or an account outside of OPS
What is Edit RMD Satisfied?
This is the age you start taking an RMD (changed with the Secure 2.0 Act in 2023)
What is 73?
What is the QRP Distribution Request Packet?
Regarding the QRP Transfer Authorization form, these two things are not required by Matrix/OPS, but the current custodian may require them
What are Original Signatures and Medallion Signature Guarantee Stamp?
We should never do this to an Archived/Closed work item in Docupace, unless it's only for informational purposes
What is adding a note and/or document that needs processed/seen by the processing teams?
SWP is an acronym for this
The form needed to take a one-time or qualified charitable distribution to satisfy an RMD at Fidelity
What is the IRA One-Time Distribution Form?
The form used for a removal of excess at Schwab
What is the IRA Recharacterization or Excess Withdrawal Form?
This is where you can add/assign an advisor's assistant in Salesforce if you spoke/chatted with them on your engagement
What is Salesforce > Related Office Staff for Parent Contact?
If you have gotten what is needed for a Qual Team work item that was a Service Request, these are the steps to finish working it
What is use 'Re-Process' button and send the Qual Team an email to notify them that it is coming back to them?
This option is only for accounts that have transferred in during the year that do not have the previous custodian’s prior EOY value
What is Edit Year-End Value?
This is where you can see the RMD amount for one account in Wealthscape
What is ICP (Integrated Cashiering Platform)?
Use this form to request stepped-up cost basis for inherited securities at Schwab
What is the Step-Up Cost Basis to Date of Death Request Form?
When Roth funds are transferred into a qualified account, we will need this since we do not track cost basis for them, and the advisor will need to be responsible for that
What is a Letter of Indemnity (LOI) for Qualified Roth transfers?