The Route(ing) is Right
Ho Ho Here We Go
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Bonus Material
100

Where you can go to access the routing dashboard


BOH Comp and POS



100

The percentage of holiday cards activations that take place during Holiday


Nearly 50%



100


What the Quarterly Excellence awards cadence is changing to



Nomination window is the last month of the quarter, and the selection window is the first 15-days of the next quarter 

Lets make sure SMs are prepared for the change and no quarterly excellence winner gets left behind!

100

What are 2 trackers are SMs responsible for posting and keeping updated throughout the week for partners to review and use? Bonus-what other plan should every store have printed for partners to view and execute?

Weekly Sales tracker & Peak 1/2 hour tracker

sampling plan

100

Where are the beans that create Christmas blend from?

Our beloved recipe carefully combines perfectly aged Sumatran coffee with dark-roasted beans from Guatemala, Colombia, and the Asia/ Pacific coffee-growing region.

200

Where brewed coffee and un-warmed pastries should be routed to when ordered in the cafe

No where! We should gather this item while the customer is present

200

Name all the foams in our Holiday cold foam platform



Peppermint Chocolate Cream Cold Foam • Sugar Cookie Cream Cold Foam • Chestnut Praline Cream Cold Foam • Gingerbread Cream Cold Foam • Caramel Brulée Cream Cold Foam* • Salted Pecan Cream Cold Foam

200

What are the goals for the following:

Peak OTW, ALL Day OTW, Order Point, Customer Connection

45,70, 30, 48

200


What store leaders can use during store visits to assess inventory foundations




How to Troubleshoot Inventory Issues - Quick Reference Guide



200

Where are the beans that create Thanksgiving blend from?

Beans from Sumatra in Indonesia, Sidama in Ethiopia, and the Antigua region of Guatemala

300

The number of labelers that we should be using while one partner is deployed to bar

One

300

When is last minute gifting?

DEC. 12 – DEC. 25

300


When stores with Compact Draft Two Tap Nitro System (Joe Tap) units will receive a plastic shroud that keeps the tap screw secure.  




Throughout November



300

How many till audits are SMs expected to completed each week?

Two
300

What Offer Runs 11/19-1/2


Invite customers to join us in supporting hunger relief in your community! For every protein box sold between 11/19 and 1/2, Starbucks will donate the equivalent of one meal to Feeding America®.  No action is required to prepare for this offer.





400

The number of labelers that should be in use at a CAFE store that has 2 partners deployed to Esp bar and 1 partner deployed to CBS

3

400

When is partner shopping days? What do we get?

NOV. 15 – NOV. 22, and DEC. 13 – DEC. 20, 40%

400

What are the areas D105 is focused on?

Speed, Connection, Craft, Cleanliness

400

True or False Changes to HOO made in SLDX show up immediately in the forecast

FALSE-

Get those hours in 3 weeks prior to the date the change takes place

400

What complimentary reward can partners get while supplies last?



As part of our partnership with Universal Pictures’ Wicked, partners can get a complimentary Fandango Movie Reward (up to $15 total ticket price and associated fees and charges) to see the film following its release on 11/22.

500

True or False

Routing would look the same for both of these plays

Play1: 1 Esp Bar; 1 CBS

Play 2: 1 Esp Bar; 2 CBS


True



500

What are the shelf lives of the cranberry bliss bar?

What is the shelf life of penguin cookie?

Cranberry bliss-7 DAYS REFRIGERATED TRAY-2 DAYS UNOPENED-EOD ONCE OPENED

Cookie 12 DAYS UNOPENED OR EOD OPENED

500

What beverages qualify for a red cup on red cup day?

Cran-Merry Orange Refreshers Salted Pecan Crunch Cold Brew Peppermint Mocha/White Mocha Caramel Brulée Latte Chestnut Praline Latte Sugar Cookie Almondmilk Latte Gingerbread Oatmilk Chai Gingerbread Latte Peppermint Hot Chocolate/White Hot Chocolate Hot Chocolate/White Hot Chocolate Pumpkin Cream Cold Brew Pumpkin Spice Latte Iced Pumpkin Cream Chai Pecan Crunch Oatmilk Latte Apple Crisp Oatmilk Macchiato Apple Crisp Oatmilk Shaken Espresso

500

What are the 3 reasons facilities tickets may be cancelled?

  • A separate ticket for the same issue is already open
  • The item needed is store/DM orderable or already on order
  • The issue needs support by another team (Enterprise Help Desk, construction, etc.)
500

As part of the SM business analysis. What two tasks should happen by EOD Wednesdays?

Update Weekly business store analysis in Teams

Email Amber your recap and outlier information

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