Business Environments
A business has the greatest amount of control over this business environment.
micro environment
Name the three business sectors of the South African economy.
the primary, secondary and tertiary sectors
factory produces thousands of identical bottles using an automated production line.
Which production system is being used?
mass production
A salesperson communicates directly with a potential customer and tries to persuade them to purchase a product.
personal selling
This HR activity familiarises a newly appointed employee with the workplace, colleagues and organisational procedures.
Induction
Customers, suppliers, competitors and intermediaries are components of this environment.
market environment
This occurs when another person illegally reproduces and sells a business's original product or intellectual property.
piracy
This production-planning activity determines the most economical sequence in which work should be completed.
routing
Give TWO purposes of pack
Recruitment attracts applicants.
What does selection do?
Selection chooses the most suitable applicant for the vacant position.
A bakery loses regular customers because a new competitor begins selling similar products at lower prices.
Identify the business-environment challenge.
increased competition / competitors attracting customers
Explain ONE way piracy may negatively affect a legitimate business.
A business has:
Calculate the total production cost.
Variable costs:
R30 × 500 = R15 000
Total production cost:
R10 000 + R15 000 = R25 000
A manufacturer sells products to retailers, and the retailers then sell them to consumers.
Which distribution channel is being used?
Indirect distribution
A qualified technician is appointed and assigned to the repair department because the employee's skills match the requirements of the job.
Which HR activity is taking place?
placement
Flooding damages the main road used by a business to transport its products.
Identify the business environment involved and explain the business's degree of control over it.
macro environment
A farmer produces tomatoes. A food manufacturer turns the tomatoes into bottled sauce. Supermarkets sell the sauce to consumers.
Identify the sector represented by each business.
A manufacturer encourages every employee to take responsibility for the quality of their work and continuously looks for ways to improve production processes.
Which quality approach is being applied, and explain ONE benefit.
Total Quality Management (TQM)
TQM encourages continuous improvement and employee responsibility for quality, which can reduce defects and improve the quality of finished products. Gr 11 Novmeber Paper 1- Markin…
A new streaming service enters the market at a very low introductory price to attract customers and build market share.
Identify the pricing technique and explain its purpose.
penetration pricing
The business introduces the product at a relatively low price in order to attract customers and gain market share.
A factory wants to comply with the Occupational Health and Safety Act.
Recommend TWO practical measures it could implement.
A retailer faces three problems:
Recommend TWO different strategic responses the retailer could use and explain how each would help.
Explain how all THREE sectors depend on each other to ensure that an agricultural product reaches the final consumer.
The primary sector produces or supplies the raw agricultural material. The secondary sector processes or manufactures the raw material into a finished or semi-finished product. The tertiary sector provides services such as transport, distribution, wholesaling and retailing to move the product to the final consumer. The sectors are therefore interdependent.
A company must produce 30 individually designed awards for a national competition.
Would mass production or job production be more appropriate? Justify your answer.
Job production would be more appropriate because the awards are customised according to individual specifications rather than being identical standardised products.
A new sportswear company wants to:
Recommend a different marketing communication method for EACH objective.
Build awareness quickly: Advertising
Encourage immediate purchases: Sales promotion
Allow detailed customer interaction: Personal selling
Employee A produces 40 items and is paid according to how many items were completed.
Employee B is paid R75 for every hour worked.
Identify the salary-determination method for EACH employee and explain the difference.
Employee A: Piece-meal
Employee B: Time-related
Difference: Piece-meal payment is based on the quantity of output produced, while time-related payment is based on the amount of time spent working.