2.46 Unlock Request
Upon arrival of a door unlock request, Security Personnel will first do what?
Security personnel will notify the ECC of their arrival time. (Check 10-23).
When conducting a Security Vehicle Escort, Security Personnel will give what information to ECC?
The beginning and ending mileage.
True or False? The handler is required to carry any certification papers indicating the animal has been trained as a service animal.
What is False.
It is the policy of Wake Forest Baptist Medical Center to prohibit the use of tobacco products on Medical Center property. This policy applies to who?
Staff, faculty, patients, volunteers, vendors, contractors, students, trainees, and visitors.
What does EMTALA stands for?
Emergency Medical Treatment and Active Labor Act
How will the assigned Security personnel confirm the identity of the requesting party?
Via Medical Center Identification or other valid form of identification.
Personnel may not operate vehicles beyond what radius of the Medical Center without notification to (or as directed by) the Emergency Communications Center (ECC) or as otherwise approved by a Security Supervisor/Shift Lead or Manager?
A ½ mile radius.
True or False? The animal is not required to wear any special gear or identification, although the animal should be tagged with the appropriate identification information in the event of separation, to facilitate it being reunited with the owner.
What is True.
The policy applies to the use of tobacco products to include what? (There are 6)
Cigarettes, cigars, pipes, chewing tobacco, electronic cigarettes, or snuff
True or False? Any person seeking medical treatment will be denied access to the Emergency Department.
False
Personnel should be mindful of what areas when conducting an Unlock Request?
identified sensitive areas
What is the first thing Security Personnel do when assigned to the vehicle?
Personnel will conduct a pre-operation inspection of the vehicle to be driven. Personnel will inspect the vehicle to ensure it is clean and apparently safe to operate.
When a patient is accompanied by a service animal and is admitted to the hospital, the patient and/or designated person is responsible for what?
The feeding, watering, walking, bathroom requirements, and any other needs of the animal.
What will Security Personnel inform non-employees who are observed smoking on Medical Center property?
Inform of the “smoking policy”, direct them to an off-property location, and notify the Emergency Communications Center of observed violations.
Persons located on campus seeking any medical treatment will be referred to where?
The Emergency Department
Once the unlock is complete, personnel will advise the ECC of what?
Their completion of the unlock (10-24).
Who should be notified of any event in which a Security vehicle is damaged, or any property is damaged as a result of collision by a Security vehicle?
The Supervisor/Sr. Officer and ECC.
Service animals may be excluded from AHWFBMC if the animal exhibits what type of behavior?
Aggressive behavior such as snarling, biting, scratching, or teeth baring; if the animal is excessively noisy; or if the animal exhibits symptoms or signs of infection.
When encountering Medical Center employees in violation of the “smoking policy”, Security Personnel should do what?
Advise the employee of the Tobacco-Free Workplace policy and provide the name of the violator for entry to ECOMM.
The Emergency Medical Treatment and Active Labor Act (EMTALA) is a federal statute which governs when and how a patient may be what?
Refused treatment, or transferred from one hospital to another when in an unstable medical condition.
Security personnel should do what when door chocks, rocks, towels or other items are used to block unattended doors?
Items should be removed/discarded, and the door secured.
What does the pre-operation inspection (Vehicle Check-Off) include?
Fluids: Oil, Brake, Fuel Level
Tires: Sufficient tread, wear patterns, inflation
Transmission: Fluid Level, ease of shifting
Lighting: Head and tail lamps, turn signals, interior lights, emergency panels
Cleanliness: Interior/exterior, loose articles
Body Damage: Dents, dings, scratches, peeling decals
Service equipment: Power packs/inflators, lock kit, jack
Safety: Seat belts, floor mats, reverse camera Gauges: Verify operation and lighting, record odometer reading
Fuel Card
Mileage displayed on any posted maintenance reminder (oil, etc.)
Service animals may be restricted from what following areas?
Invasive procedure areas where sterility is required, including but not limited to the operating rooms, recovery rooms, cardiac catheterization laboratories, and the endoscopy suites, Isolation rooms, Burn units, Patient care areas where the patient population is immunologically compromised, Food and medication preparation areas where appropriate hygiene is required, Where necessary medical equipment causes an obstructive pathway for the patient, visitor, or animal (a visitation site may be established away from the bedside in an area such as a lounge), and Other areas as deemed appropriate by medical personnel.
Security personnel will demonstrate what demeanor with all violators of the smoking policy?
A professional and courteous demeanor.
In essence, the statute imposes what three things?
An obligation on the part of the hospital to provide a medical screening examination to determine whether an "emergency medical condition" exists, Restrictions on transfers of persons who exhibit an "emergency medical condition" or are in “active labor.”, and A duty to institute treatment if an "emergency medical condition" does exist.