Mission in Practice
The mission emphasizes healing that includes body, mind, and this.
What is spirit?
A resident with PTSD reacts strongly to loud noises. Staff adjust routines to reduce triggers.
What is trauma-informed compassion?
A resident with dementia accuses a staff member of theft. The nurse must do this first.
What is initiate an objective investigation and report the allegation?
A staff member shares a resident’s photo on social media without consent. This is a breach of this.
What is HIPAA confidentiality?
A resident nearing death requests a religious rite. Staff coordinate with clergy.
What is spiritual support and end-of-life dignity?
This phrase captures Providence’s commitment to personalized, compassionate care.
What is “Know me, care for me, ease my way”?
A resident requests privacy during bathing, but staff rush through care with the door open. This violates this core value.
What is dignity?
A nurse overhears a resident making racially offensive remarks to a caregiver. The caregiver is upset but says nothing. The nurse must consider this.
What is advocating for staff dignity and addressing discrimination?
A family member asks for updates on a resident’s condition, but they are not listed as a contact. The nurse must do this.
What is protect confidentiality and follow HIPAA guidelines?
A resident’s religious beliefs conflict with medical recommendations. Staff must respond with this.
What is cultural sensitivity and shared decision-making?
The mission is rooted in this religious tradition.
What is the Catholic health care tradition?
A CNA suggests a new method for repositioning residents to reduce pressure injuries. Leadership supports it.
What is excellence through innovation?
A staff member jokes about a resident’s incontinence in the break room. Another staff member overhears. They must do this.
What is report unprofessional conduct and uphold resident dignity?
A family member demands information about a resident but is not listed as an authorized contact. Staff must do this.
What is decline and protect confidentiality?
A nurse notices a resident’s cultural dietary needs are ignored and escalates the issue. What value is this?
What is justice and cultural respect?
Providence’s mission emphasizes service to all, especially these individuals.
Who are the poor and vulnerable?
A staff member discovers a medication error and reports it immediately.
What is integrity and transparency?
A nurse is asked to chart care that was not provided. They must respond based on this value.
What is integrity and accurate documentation?
A resident overhears another resident’s diagnosis during rounds. Staff must take steps to prevent this.
What is protect verbal disclosures and maintain privacy?
A nurse notices a resident is withdrawn and asks about their spiritual needs.
What is compassionate inquiry and holistic care?
Providence’s mission calls us to be expressions of this.
What is God’s healing love?
A resident with limited mobility is excluded from group activities. Staff redesign programming.
What is justice and inclusion?
A resident with a history of trauma becomes distressed during routine care. Staff must adjust based on this principle.
What is trauma-informed care and emotional safety?
A CNA forgets their password and uses a nurse’s login to document care. This is considered this.
What is a HIPAA violation and misuse of credentials?