Lil fun
Alro Knowledge
Know Your Metals
Sales Savvy
Who Uses it
100

Who is going to be performing the Superbowl this upcoming show 

Jay-Z

100

What online platform allows Alro customers to view inventory, place orders and manage their accounts?

What is MyAlro?

100

What does HRPO stand for?

Hot Rolled Pickled & Oiled

100

What is the first thing you should do when walking into a new prospect's facility?

What is introduce yourself, establish rapport and learn about their business?

100

What type of steel is commonly used in shipbuilding, structural fabrication and heavy equipment?

What is carbon steel?

200

How many bones are in the average adult human body?

206

200

What is one major advantage of helping a customer establish a MyAlro login?

What is giving them access to account-specific pricing, inventory visibility and online ordering?

200

What does AR stand for when describing AR400 plate?

What is abrasion resistant?

200

In Lushin sales training, what is the purpose of an upfront contract?

What is establishing expectations, the purpose of the meeting and agreed-upon next steps?

200

What material is commonly used in food-processing equipment because of its corrosion resistance?

What is stainless steel?

300

What is the only food that never spoils when stored properly?

Honey

300

What does VPM stand for?

What is Variable Pricing Matrix?

300

Which common stainless grade is generally more corrosion resistant: 304 or 316?

What is 316?

300

A customer says, "We've been buying from the same supplier for 20 years." What type of question should you ask to uncover potential opportunities?

What is a probing question about their current supplier's performance, service or limitations?

300

What metal is commonly used for lightweight structural components in trailers, transportation equipment and recreational vehicles?

What is aluminum?

400

Who is the youngest person in this meeting currently? 

James murphy

400

What private investment firm became Alro's majority investor in 2026?

Lindsay Goldberg

400

A customer needs a material for a highly abrasive application, such as a rock-processing chute. What type of steel would you consider quoting?

What is AR plate, such as AR400 or AR500, depending on the application?

400

A customer tells you they like Alro but your price is too high. What should you do before immediately offering a discount?

What is uncover the customer's concerns, understand the competitive situation and establish the value of your offering?

400

A company manufactures hydraulic cylinders and heavy industrial equipment. Name three different metal product categories Alro could potentially supply.

What are steel plate, tubing, round bar, flat bar or stainless steel?

500
What is the one menu item that Jeff stone will order everytime? Question is reserved for Anthony C 

Tendies 

500

Give us the Mission Statement and service expectations loud and proud  

To ensure the long-term success of Alro and its people by exceeding our customers' expectations,

  • Tender Loving Care (TLC): Providing dedicated, customer-first care for every client.
  • Next-Day Delivery: Ensuring fast and reliable delivery timelines.
  • Zero Errors: Striving for complete accuracy across all orders and processing workflows.
  • Heroic Recoveries: Going above and beyond to fix issues immediately and turn problems into opportunities.
500

What is the primary alloying element that makes stainless steel corrosion resistant?

What is chromium?

500

You have a great relationship with a customer, but they rarely give you orders. What should you do to move the relationship from friendship to a business partnership?

What is ask business-focused questions, uncover needs, identify opportunities and earn the right to quote and win business?

500

Name three industries that commonly use AR plate

Mining, Construction, Recycling, Military 

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