Engagement Techniques
Which engagement technique would you use to confirm the audience understands
scales, thumbs, emojis, etc.
What are the 4 best practices for handling questions?
1. Only answer the question if you understand it
2. Answer only the question asked
3. Synthesize your answer top down
4. Be certain in your answer
Which of the 3 V's (verbal, vocal, and visual) can most influence the audience's feelings?
7% verbal, 38% vocal, and 55% visual
What would you do to push back a deadline?
Great!
Come up with a relevant question...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
love it!
Which engagement technique would you useto encourage the audience to speak
boomerang, 9-seconds, start with a yes/no question
Delay and probe this objection: "Why haven’t you thought about this?"
So good!
What are the 4 aspects of Visual Presence?
eye contact, posture, gestures, and facial expression.
What would you do to convince a negative colleague?
Super!
Come up with a relevant resolution...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
cool!
Which engagement technique would you use to buy youself some time.
delay and probe, boomerang, problem solve
Feel, Felt, Found out this objection: "Why haven’t you thought about this?"
Wonderful!
Name one strategy to reduce fillers/hedging language
Exactly!
What would you do to get out of a meeting?
Perfect!
Come up with a 2-3 relevant options for continued growth...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
Awesome!
Which engagement technique would you use if you don’t have an answer
admit you don't know, Share what you DO know
Match and Lead this objection: "Why haven’t you thought about this?"
Yaaaaaaas!
Which vocal style am I using?
Good job!
What would you do to get out of a meeting?
Yaaaaaas
Answer using Opinion+2
As you know, we have been working together since Summer of 2024. However, today is your last session. Therefore, how will you continue on your own?
Beautiful!
Which engagement technique would you use to add more fun to the meeting/presentation
word clouds, live polling, game quizzes
Reject and Reframe this objection: "Why haven’t you thought about this?"
Nice!
Say this sentence using your assertive, consultative, and then motivational voice: "Now is the time to act"
lovely!
What would you do....your choice!
Excellent!
If your boss or a collegaue asked you, "How was your communication coaching?", what update would you give them using OCTA?
OCTA = objective, current position, tasks/timetable, asks.
Wonderful!