Season 15
What is new in the Portrait mode photography in the iPhone 15 and iPhone 15 Plus models?
You can take pictures from the regular photo mode. Depth information is saved for humans, dogs, cats. It is possible to add the Bokeh effect after taking a picture and change the focus point in the Photos app.
How many virtual lenses are available in the iPhone 15 Pro and iPhone 15 Pro Max models?
7 lenses (13mm Macro, 13mm Ultra Wide, 24 mm, 28mm, 35mm, 48mm, 120mm Telephoto)
How much brighter is the screen of Apple Watch Series 9 compared to Series 8?
2 times brighter (2000 nits)
How many hours does Apple Watch Ultra 2 last in Low Power mode?
Up to 72 hours
Name the feature that silences music when AirPods Pro (2nd gen) detect speech?
Conversation awareness
Demonstrate the new Automatic portrait function and editing after taking the photo (changing the focus point)
Photo mode -> Press "f" -> Take a photo -> Open the Photos app -> Edit -> Portraits -> Edit
Show how to customise the Action button and how to use it
Settings -> Action button -> Choose a function -> Long press the Action Button
Show Smart Stacks and how you can customise them
Swipe from bottom to the top. Press and hold on the widget to edit them.
Demonstrate the action button and how to customise it
Press the Digital Crown -> Settings -> Action Button -> Choose a function -> Press the Action Button
Help to imagine: Conversation Awareness
Story about using active noise cancellation and when someone comes to talk to you, AirPods lower the volume automatically and enhance the conversation
Showcase the new AirDrop with touch function
Select a photo to share, put one iPhone next to another, accept the photo
Show how to create stickers for iMessage
Open the Photos app -> Select a photo -> Hold and long press and object -> Add sticker -> Add effect
iMessages -> "+" -> Stickers -> "+" -> Select a photo -> Hold and long press and object -> Add sticker -> Add effect
Help to imagine what you can do with the Double tap feature (name 3 actions)
Answer a call, play/pause music, stop a timer, snooze an alarm, launch Smart Stack
Demonstrate the benefits of the Modular watch face on Apple Watch Ultra 2 and how to customise it
Showcase the complications, features of the bezel, live compass. Press and hold -> Edit -> Scroll through the editing options.
Demonstrate AirPods Pro (2nd gen) design and possibilities (at least 3 things)
Charging box, Silicone tips, Volume control, Play/pause music, etc.
Customer: Uses a 500 Eur Android phone. Makes lifestyle (food) photos, travels, does social media, dresses stylishly. Right now uses expensive wired headphones. Provide a solution by using ACE.
Scenario: Greet, use open questions, demo the Camera, design, explain Apple product value, trade-in if applicable, demonstrate iOS stickers, offer AirPods, close the sale.
Customer: "I heard a lot of rumours that iPhone 15 Pro series are easy to break and overheat, not sure I should buy it." Respond to the objection
Answer: The back glass of the iPhone 15 is stronger than any previous series and it is easier and more affordable to change. The overheating issue has been fixed with the latest software update, so there is no need to worry.
Customer: Doesn’t have smartwatch, office worker, who is doing sports after work. Wants to track sports activity and doesn’t want to pay full amount upfront.
Greet, ask about customer typical day, demo the Notification centre, Workouts and Activity rings, tell about affordability options in the store, offer extra bands, close the sale.
Customer: Marathon runner is looking for a new watch. He is using now Garmin watch and he has heard about trade in/leasing option. Fast charging is important for him.
Greet, ask about needs, demo the design, show the Workouts app, Activity rings, the Low Power mode, offer extra bands and a power adapter, tell about affordability options, close the sale.
Business customer: Travels in loud environments, makes many calls, has many Apple devices.
Greet, ask about needs, help to imagine ANC, Conversation awareness, Automatic Switching, tell about affordability options, close the sale.