Misc
It's the first 3 letters of the last name and the first three letters of the city of birth.
What is the unique identifier?
What form is needed to replace a limited passport with the endorsement "THIS PASSPORT EXPIRES ON (MON, DAY, YEAR) AND CANNOT BE EXTENDED"
What is within one year from date of issuance, DS-5504. After one year, DS-11 if a minor. After one year, DS-82 if an adult.
Are there any fees needed to replace a passport with a printing or a data error?
What is No Fees?
What is the correct verbiage to use when transferring a qualified life or death emergency to the DDO line?
"I am going to transfer you to someone who can better assist you. Please note that we cannot guarantee that an appointment will be available.”
After an airline crew is qualified where and how do they submit their application?
Applications must be sent by traceable overnight delivery service to:
National Passport Center
44132 Mercure Circle, PO Box 1108, Sterling, VA 20166-1108
Attention: ACP
It's the email required to be used with the customers email when sending email correspondence.
What is PassportSolutions@state.gov ?
What form is needed to replace a limited passport with this endorsement language, "THIS PASSPORT WAS ISSUED BECAUSE OF AN URGENT DEPARTURE DATE. THE MISSING DATA IN THE CHIP DOES NOT AFFECT THE VALIDITY OF THE PASSPORT. IT WILL BE REPLACED UPON THE BEARER'S REQUEST"?
What is DS-5504?
What do we advise the customer they need if they have a printing or data error on their passport and are traveling within 14 (28 if visa is needed)?
Advise the customer what is needed to correct their passport, Form DS-5504, The current passport, One color photo, and Evidence of the error.
What is the correct verbiage for step 6 in qualifying a customer for an appointment?
"If an appointment is available, you will need to pay a $60 expedite fee at the agency.”
After a Mariner is qualified where and how do they submit their application?
Applications must be sent by traceable overnight delivery service to:
El Paso Passport Agency
44132 Mercure Circle, PO Box 1073, Sterling VA 20166-1073
Attention: Mariner Program
Who the customer calls to request an appointment if they are a part of Olympic/Paralympic Team USA.
Who is NGB (Nation Governing Body)?
What is the form needed to replace a limited passport with this endorsement language, "THIS PASSPORT EXPIRES ON (MON, DAY, YEAR) AND WAS ISSUED BY THE DEPARTMENT OF STATE UNDER 22 CFR 51.2(b)".
What is DS-82?
Where do the DS-5504 and all documentation go to if correction is needed for Travel within 15-30 days?
What is the agency that issued your passport? (Provide the mailing address to the adjudicating agency. Go to List of Passport Agencies and Centers.)
What are we supposed to advise callers when they advised us they are traveling to Ukraine, based on the appointment hub article?
You MUST tell them that the Department of State has advised U.S. Citizens NOT to travel to Ukraine.
What are airline and air transportation crews supposed to submit for their passport after they are qualified?
1. DS-82 Application completed, signed, and dated
2. Passport photo taken within the last 6 months, meeting all passport photo requirements.
3. Current passport
4. Letter from supervisor on company letterhead meeting all of the qualifications
5. Photocopy of Airline Employee ID (this is a new requirement)
6. Check or money order in the amount of $209.53 made payable to U.S. Department of State.
It doesn't need to have the same gender marker as what is wanted on the passport.
What is photo Id and citizenship evidence?
What is the form needed to replace a limited passport with this endorsement language, "THIS PASSPORT IS A REPLACEMENT FOR A (LOST/STOLEN/DAMAGED/MUTILATED) PASSPORT AND WAS ISSUED UNDER 22 CFR 51.23 AND/OR CFR 51.41. IT EXPIRES ON (MON, DAY, YEAR) AND CANNOT BE EXTENDED."
What is within one year from date of issuance, DS-5504. After one year, DS-11.
It is misspelled names, incorrect gender, and incorrect place of birth.
What is a data error?
What are 2 of the travel advisories for the middle east according to the appointment hub article?
Once a Mariner is qualified what are they required to submit for their passport?
1. DS-82 Application completed, signed, and dated. Please use the online form filler tool to fill out and print your form (https://pptform.state.gov). This tool produces a barcode to help us process your application faster.
2. Passport photo taken within the last 6 months, meeting all passport photo requirements
3. Current passport
4. Copy of Merchant Mariner Credential (MMC), front and back
5. Letter from supervisor on company letterhead or U.S. Mariner's Union Representative on Union letterhead with all of the required information. The letter should include ALL of the following:
Applicant's full name, Printed name and title of applicant's supervisor or mariners' union representative, Supervisor's or union representative's signature, and Date the letter was issued.
6. Check or money order in the amount of $209.53 made payable to U.S. Department of State.
Only dependents of the U.S Armed Forces, Peace Corps volunteers, Red Cross Associates, or People Assisting the U.S Armed Forces Abroad Qualify for this passport.
What form is needed to replace a limited passport with this endorsement language, "THIS PASSPORT EXPIRES ON (MON DY, YEAR) AND IS A REPLACEMENT FOR A MUTILATED PASSPORT. A FULL VALIDITY REPLACEMENT MUST BE APPROVED BY THE DEPARTMENT OF STATE."
What is DS-11?
It is a defective electronic chip, wrong number of pages, photo unidentifiable, printing misalignment.
What is a Printing error?
After an airline and air transportation crew is qualified what is the verbiage in the second step?
You may want to consider applying for a second, limited validity passport (4 years) when renewing your passport as recommended in the Passport Services Communication to Airline Pilots and Flight Crews on June 16, 2020.
What are the steps for a Mariner to apply for a second passport without submitting a current valid passport?
1. Completed (not signed) DS-11 application
2. Passport photograph.
3. Photocopy of their 10-year passport data page
4. Signed statement of need for a second passport as outlined on our website
5. Payment of $209.53 to the U.S. Department of State, which includes $60 for expedited service and the additional 1-2 Day Delivery Fee: $19.53 (as of 01/23/23)
6. Additional payment of $35 to the passport acceptance facility to execute the application.