AAAHC
Process of Operations
EOC
Staff Stuff
Anything Goes
100

What does PCMH stand for?

Patient Centered Medical Home

100

If you have a problem at work who is the first person in the chain of command you should talk to about it?

Your manager

100

When do you wear your name badge?

When you are in the building

100

What is Katie's favorite color?

Pink

100

What does FQHC stand for?

Federally Qualified Health Center

200

What is a code silver?

Warning for an active shooter on site

200

How many appts can a patient No Show before they are put on SDA status?

3

200

Where is the emergency cart (crash cart) stored and when should it be used?

Under the printer in the MAs station near Rosa's desk
During a Code Blue

200

Who attends the most Tampa Bay sporting events?

Linda

200

How often should the lobby be disinfected?

Every 2 hours

300

Who is responsible for Quality Improvement?

All CTMs

300

If the patient you are working with is having a problem with transportation, what service can we offer to help?

Uber

300

What does SDS mean and where is this stored at NPR?

Safety Data Sheets
Family Nurse Office - bottom shelf

300

Who did nobody from our office recognize at the All Staff meeting in October?

Juan

300

What are at least 3 things listed in the New Patient Packet?

Office hours, location, list of services, Provider names, after hours information, Mission/Vision/Core values, PCMH information, payment information, discount information, patient portal information, how to access records, special programs 

400

When should you do hand hygiene?

Before and after each patient
After using the restroom
Before/after eating
When are visibly dirty
Contact with medical equipment

400

What does a red P next to a patient's name signify in the daily schedule in Intergy?

Patient needs to update their patient consent form

400

What does P.A.S.S. and R.A.C.E. mean?

Pull - Aim - Squeeze - Sweep

Rescue - Alarm - Confine - Evacuate 

400

Which CTM has the most seniority at NPR?

Emma

400

What does TRICE stand for?

Teamwork
Respect
Integrity
Compassion
Excellence

500

When should sterile instruments be sterilized?

After they have been opened
If the package is damaged
6 months from sterilization date

500

How many appts can a patient No Show before they are put on SDA status?

3

500

When should you change out the sharps containers?

After the first item hits the fill line

500

When is Teresa's baby due?

May 8

500

What is Premier's mission?

To provide accessible healthcare services for all.

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