AAAHC
What does PCMH stand for?
Patient Centered Medical Home
If you have a problem at work who is the first person in the chain of command you should talk to about it?
Your manager
When do you wear your name badge?
When you are in the building
What is Katie's favorite color?
Pink
What does FQHC stand for?
Federally Qualified Health Center
What is a code silver?
Warning for an active shooter on site
How many appts can a patient No Show before they are put on SDA status?
3
Where is the emergency cart (crash cart) stored and when should it be used?
Under the printer in the MAs station near Rosa's desk
During a Code Blue
Who attends the most Tampa Bay sporting events?
Linda
How often should the lobby be disinfected?
Every 2 hours
Who is responsible for Quality Improvement?
All CTMs
If the patient you are working with is having a problem with transportation, what service can we offer to help?
Uber
What does SDS mean and where is this stored at NPR?
Safety Data Sheets
Family Nurse Office - bottom shelf
Who did nobody from our office recognize at the All Staff meeting in October?
Juan
What are at least 3 things listed in the New Patient Packet?
Office hours, location, list of services, Provider names, after hours information, Mission/Vision/Core values, PCMH information, payment information, discount information, patient portal information, how to access records, special programs
When should you do hand hygiene?
Before and after each patient
After using the restroom
Before/after eating
When are visibly dirty
Contact with medical equipment
What does a red P next to a patient's name signify in the daily schedule in Intergy?
Patient needs to update their patient consent form
What does P.A.S.S. and R.A.C.E. mean?
Pull - Aim - Squeeze - Sweep
Rescue - Alarm - Confine - Evacuate
Which CTM has the most seniority at NPR?
Emma
What does TRICE stand for?
Teamwork
Respect
Integrity
Compassion
Excellence
When should sterile instruments be sterilized?
After they have been opened
If the package is damaged
6 months from sterilization date
How many appts can a patient No Show before they are put on SDA status?
3
When should you change out the sharps containers?
After the first item hits the fill line
When is Teresa's baby due?
May 8
What is Premier's mission?
To provide accessible healthcare services for all.