Fact or Cap
Ice is heavier than water.
What is cap? (It’s lighter, which is why it floats.)
This singer’s fans are known as the “Swifties.”
Who is Taylor Swift?
This word is used when you greet someone or make them feel at home.
What is welcomed?
The largest planet in our solar system.
What is Jupiter?
This phrase refers to a moment when a rep matches their body language, energy, and tone with the customer to gain trust.
What is mirror matching?
Polar bears have white skin.
What is cap? (They have black skin; white fur.)
This competition show features judges turning their chairs during blind auditions.
What is The Voice?
This term describes strong currents of air in the atmosphere.
The Great Barrier Reef is located off the coast of this country.
What is Australia?
Name the five steps of the conversation backwards.
Rehash, Close, Presentation, Short Story, Intro
Goldfish have a memory span of only three seconds.
What is cap?
This actor plays Spider-Man in the most recent Marvel films.
Who is Tom Holland?
This popular online encyclopedia lets anyone edit its pages.
What is Wikipedia?
This is the largest ocean on Earth.
What is the Pacific Ocean?
We launched a bonus yesterday -- what are the 3 tiers of the base bonus?
20 = $3.50, 25 = $5, 30 = $8
The Eiffel Tower can grow taller in summer.
What is fact? (Heat expands the metal.)
This artist shocked the world with her meat dress at the 2010 VMAs.
Who is Lady Gaga?
This U.S. state is home to Yellowstone National Park and Jackson Hole.
What is Wyoming?
The process by which a caterpillar becomes a butterfly.
What is metamorphosis?
Name the 5th great work habit.
Respect the customer and client
A day on Venus is longer than a year on Venus.
What is fact?
This comedian and actor voiced "Donkey" in Shrek.
Who is Eddie Murphy?
This classic video-game character is known for eating ghosts in a maze — what sound does he make?
What is “Waka-waka”?
The three primary colors are red, blue, and this.
What is yellow?
What acronym do we use to overcome objections and what does it stand for?
AIR - Acknowledge – Impulse – Resume