Crisis & Safety
The suicide assessment used in CrisisNow.
What is the Columbia Suicide Severity Rating Scale
The two primary MBC tools.
What are PHQ-9 and GAD-7
This competitor is known for upselling to 60 minute sessions defaulting to 30 minute therapeutic sessions.
What is Uwill
The three pillars of Success Coaching.
What are Academic Preparedness, Career Readiness, and Financial Wellness
Students access these through the Self-Care tab in the TimelyCare app/webpage.
What are Self-Care Journeys
The team that follows up with high-risk students within 24 hours.
What is the Crisis Response Team
The visit by which clinically significant improvement is commonly observed.
What is the third visit
Representation matters - this percentage of TimelyCare providers identify as BIPOC
What is +50%
According to TimelyCare’s retention study using IPEDS data, partner schools outperformed comparable institutions by this many percentage points in first-year retention.
What 1.3 percentage point
This product closes the gap between referral and resolution through proactive follow-up and scheduled help with multi step applications or general assistance.
What is Basic Needs Navigate
This tool guides institution-specific crisis protocols.
What is the Client Card
TimelyCare is known for reporting this evidence-based practice.
What is Measurement-Based Care
The accreditation that validates TimelyCare’s quality standards.
What is URAC
Percentage of students reporting at least one barrier to success.
What is 95%
This service helps overcome transportation, wait-time, cost, and stigma barriers for those needing mental health treatment through medication management.
What is Virtual Psychiatry
Internal CrisisNow pickup time.
What is under 30 seconds
PHQ-9 clinically significant change threshold.
What is 5 points
Unlike marketplace competitors, TimelyCare assumes this regarding it’s clinical network.
What is full accountability
Framework used by Success Coaches.
What is Appreciative Advising
This service expands student support beyond mental health counseling.
What is Success Coaching
CrisisNow can support third-party callers only if this person is present.
Who is the student
GAD-7 clinically significant change threshold.
What is 4 points
Percentage of students showing measurable improvement or remission after three therapy sessions.
What is 76%
According to TimelyCare’s student success research, 95% of students report at least one barrier to success. Name the two barriers students identified most frequently.
What are mental health and finances
This platform exists primarily to support continuity of care.
What is TimelyCampus