Rice
What is a key benefit of an indoor storage unit?
Best protection from weather
Which lock is in default if no further details are provided in the system?
Disc Locks
What is the typical unit height across most storage sizes?
8 feet
Which type of lock requires the tenant to purchase it in the local office?
Cylinder locks
Are tenants still required to carry insurance on their vehicle before storing with us?
No
What type of lead can be saved if the customer agreed to pay for the unit while you have them on the line?
Rental
What is the minimum size required to store a vehicle in an outdoor unit?
10x20
What type of lead can be saved if the customer agrees to lock in the price for 30 days but not pay as you have them on the line?
Reservation
Are tenants still required to carry insurance on their storage unit?
Yes
What type of lead can be saved if the customer declined to pay for the unit now and also declined to lock in the price for 30days?
Quote
How much is the admin fee?
$29
How long is our reservation good for?
30 days
How much do we charge for the tenant insurance (at minimum)
$12
How much do we charge for the admin fee?
$29
How much admin fee would I pay if I want to rent 2 units right now?
$58
If I rent the unit today, when is my next bill due?
Same day as today. (Anniversary billing)
What type of payments do we accept over the phone?
Card payments.
What fees are mandatory during a rental?
After a rental is processed, how would the customer get their unit number and gate code?
They will get it after electronically signing the lease agreement.
What is required to store a vehicle at our facility?
By asking for verbal authorization.
A type of promotion that lowers the move in cost to $41
First month's free
A type of promotion that has to be offered first if available.
50% off first month's rent
A type of truck that cannot fit inside our facility.
Semi-trucks.
This is a legal claim on someone’s property to secure payment of a debt.
Lien