Nurse Retention
What is the term for the process of actively seeking qualified candidates for hospital positions?
Recruitment
What is the term for the number of patients assigned to one nurse during a shift?
Nurse-to-patient ratio
When giving updates what's "A" in the AIDET communication model?
What is Acknowledge
Who presented us information on Finance 101?
Chuck Coder
Which costs more — a pair of non-sterile gloves or a disposable isolation gown?
The gown (about $1.50 vs. gloves $0.10 per pair).
What is the term for keeping employees engaged and preventing turnover?
Retention
What is a common staffing model that assigns nurses based on patient acuity rather than just numbers?
Acuity-based staffing
What is one way to include patient and their families in the care process?
Include them in bedside shift report
What is the top payor source for hospitals?
Medicare
Which is more expensive — a blood pressure cuff or a pulse oximeter probe (disposable)?
The pulse oximeter probe (around $15 vs. cuff $10)
Name one common reason nurses leave their jobs
Burnout, workload, lack of advancement, poor management, or inadequate staffing.
What is one common safety event linked to inadequate staffing?
Patient Falls
What does HCAHPS stand for?
Hospital Consumer Assessment of Healthcare Providers and Systems.
The process of receiving payment for healthcare services rendered
What is Reimbursement
True or False — A single unused, opened IV kit can cost more than a patient meal tray
True — IV kit ~$3–$4, meal tray ~$2.50–$3
True or False — High nurse turnover increases hospital costs.
True
What’s one hospital metric that tends to improve with optimal nurse staffing?
HCAHPS scores, infection rates, or length of stay.
How many nurse communication questions are included in the HCAHPS survey?
What is Three
Implementing strategies to manage and reduce costs, which can include improving operational efficiency, consolidating supply chains, and managing staffing levels.
What is cost control?
Daily cost of basic patient supplies (linens, gloves, wipes, cups, straws, etc.) per patient?
Answer: About $10–$15 per day
A model that involves nurses in decision-making about their practice and workplace
What is "Shared Governance"
What’s the term for a unit that provides nurses to cover shifts across multiple departments?
Float or Staffing Pool
What is one of the key questions patients are asked about nurse communication on the HCAHPS survey?
During this hospital stay, how often did nurses treat you with courtesy and respect?
4 Cs of healthcare finance
Costs, Cash, Capital and Control
True or False — Opening an unused sterile pack counts as a cost to the hospital
Answer: True — it must be discarded if opened.