RPM Devices
What device do 90%+ of patients have at Nsight? AKA what is the most popular device we send to patients.
BP monitor
What does BHI stand for?
Behavioral Health Integration
Who is the CEO of Nsight?
Michael Ciullo
Explain the difference between Clinician Notes and Admin Notes:
Clinician Notes: Both Nsight and the Provider's office have access to these notes.
Admin Notes: Only Nsight has visibility
What devices do we currently offer at Nsight?
Blood Pressure Monitor: Used to measure a patient’s blood pressure.
Glucometer: Used to monitor blood sugar levels.
Pulse Oximeter: Used to measure oxygen saturation levels in the body.
Weight Scale: Used to monitor a patient's body weight
Name one service the Nsight nurses provide CCM patients?
Medication management
Dietary guidance
Financial support
Specialist referrals
Appointment scheduling
Ongoing support between office visits
Where do you clock in and out of?
Deputy
After you schedule a CCM call what are you to do with that information?
What do patients receive along with their Tenovi device?
Gateway
Name one out of the eight Chronic Conditions that Nsight nurses monitor:
Hypertension
Diabetes
Congestive Heart Failure (CHF)
Chronic Obstructive Pulmonary Disease (COPD)
Obesity
Atrial Fibrillation (AFIB)
Depression
Anxiety
What Tab in MDR can you find the patients Insurance?
Demographics
What additional step do you have to complete under the RPM Enrollment task besides notating?
Complete the Device Assessment
What companies do we work with for our devices? And which company do we CURRENTLY work with when enrolling any NEW patients.
Tenovi and ECG.
Tenovi=NEW patients
What is one main benefit of RPM?
Improves long-term health outcomes.
Reduces emergency room visits and hospitalizations.
Provides better visibility into patients' health outside of clinical settings.
What is Chris most afraid of?
Cotton
and anything around/touching his neck
What tab in MDR do you go in order to activate the patient?
Demographics
Explain the meaning of when the LED light on the Gateway is RED and GREEN.
RED = Reading has not yet been taken or transmitted.
GREEN = Reading was successfully transmitted and uploaded into their chart.
If you are enrolling a pt in RPM and the patient states they do not have cell phone signal.. what would you do?
IN- Cell Service.
If they are eligible on MDR for CCM, try to enroll them in CCM as those are just phone calls.
What does the Retention department do?
Handles patients who want to cancel Nsight services.
How do you know if you completed the Device Assessment correctly?
The RPM Device Ordering task with say "ORDERED".