Pillars
This Pillar is essential in supporting innovation
What is Leadership Commitment, a Culture of Safety, Continuous Process Improvement
This principle is about being mindful of all people, processes and systems that impact patient care and services.
What is Sensitivity to Operations?
Name 2 HRO Values that support innovation.
What is: Learn, Inquire, Improve; It's about the Veteran; Support a Culture of Safety; Commit to Zero Harm; Duty to Speak Up; Respect for People; Clear Communications
True or False: Psychological safety enables the sharing of innovative ideas
What is True?
True or false: An innovative organization adopts and adapts practices to promote learning and continuous process improvement
What is True?
An inquiring/learning mindset and constant communication are necessary to turn ideas into this.
What is Innovation?
____ means being willing and able to try new ideas in the workplace.
What is innovation?
______ means empowering and valuing expertise and diversity.
What is Deference to Expertise?
True or False: A psychologically safe environment enables new ideas to become innovations.
What is True?
Innovative ideas often include reducing waste to focus on what is important; this relates to the ______ Pillar.
What is Continuous Process Improvement?
True or False: Reluctance to simplify means we bounce back from mistakes.
What is False?
Commitment to Resilience means we bounce back from mistakes.
To learn, inquire, improve and innovate requires this type of communication.
What is bi-directional or closed-loop communication?
This Pillar aims to improve psychological safety and encourage people to Speak Up or Stop the Line.
What is the Culture of Safety Pillar?
Gathering and sharing successes and lessons learned is necessary to turn ideas into innovations. This aligns with ____ Pillar, ____ Principle(s), and _____ Value(s).
What is CPI?
What is Preocc with Failure; Reluctance to Simplify; Commitment to Resilience; Deference to Expertise?
What is Support a Safety Culture; Learn, Inquire, Improve; Duty to Speak Up; Respect for People; Clear Communications
Actively listening to coworkers' ideas and sharing thoughts to shape ideas into innovative change reflects this HRO Value.
What is Respect for People?