Communication
Often reveals more than spoken words.
What is nonverbal communication?
Encourages the patient to continue.
What are general leads?
Shared beliefs, values, assumptions, and behaviors.
What is culture?
Subjective, personal quest for meaning.
What is spirituality?
Within this religion women may defer medical decisions to husband or father, request a female nurse, and need time to put on a Hijab
What is Islam?
Requires full focus including using all your senses to take in the message and maintaining eye contact, leaning in slightly, nodding, and eliminating distractions.
What is active listening?
"You look distressed. Would you like to talk about it?"
What is reflection?
Social classification based on physical traits.
Within this religion health beliefs focus on hot/cold balance based on seasons and illness
What is Hinduism?
Ceremonial acts tied to health, birth, illness, and death.
What is a ritual?
Examples include giving instructions, documenting patient information, and conducting patient interviews.
What is verbal communication?
Directs to an important topic.
What is focusing?
Process by which individuals learn their culture.
What is enculturation?
An individual who doesn’t claim belief or disbelief—recognizing that such truths cannot be definitively known.
Who is an agnostic?
Within this religion illness may be seen as a part of life's suffering.
What is Buddhism?
An intentional, professional interaction that prioritizes the patient's emotional, psychological, and physical well-being.
What is therapeutic communication?
Giving the patient time for thought or emotion.
What is silence?
The 4 distinguishing features of culture.
What is:
1. Culture is learned
2. Culture is shared
3. Culture shapes identity
4. Culture is dynamic ?
During this time beliefs may be strengthened, revised, or abandoned.
When is illness or when confronting death?
Within this religion a beard is a sign of holiness, and shaving with a blade that touches the skin may be forbidden.
What is Judaism?
Dismisses the patient's concerns and shows a lack of empathy.
What is changing the subject?
Promotes decision making.
What is looking at alternatives?
A subculture at an increased risk for the following:
Psychiatric & substance use disorders
Emotional stress & PTSD
Poor access to care
Untreated chronic conditions
What is poverty?
They abstain from eating meat that contains blood and all meat must be properly drained of blood in accordance with their interpretation of scriptural law.
Who are Jehovah's Witnesses?
Emerged in response to the growing need for health care that acknowledges and respects cultural differences.
What is transcultural care?