Communication
Therapeutic Communication Techniques
Culture
Religion/Spirituality
Religion/Spirituality
100

Often reveals more than spoken words.

What is nonverbal communication?


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

100

Encourages the patient to continue. 

What are general leads? 


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

100

Shared beliefs, values, assumptions, and behaviors.


What is culture?


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

100

Subjective, personal quest for meaning.


What is spirituality? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

100

Within this religion women may defer medical decisions to husband or father, request a female nurse, and need time to put on a Hijab


What is Islam?


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

200

Requires full focus including using all your senses to take in the message and maintaining eye contact, leaning in slightly, nodding, and eliminating distractions. 

What is active listening?


Source:

Williams, P. A. (2026). Fundamental concepts and skills for nursing (7th ed.). Elsevier. ISBN-13: 9780443245237

200

"You look distressed. Would you like to talk about it?" 

What is reflection? 


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

200

Social classification based on physical traits. 

What is race?


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

200

Within this religion health beliefs focus on hot/cold balance based on seasons and illness


What is Hinduism? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

200

Ceremonial acts tied to health, birth, illness, and death.

What is a ritual? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

300

Examples include giving instructions, documenting patient information, and conducting patient interviews.


What is verbal communication?


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

300

Directs to an important topic. 

What is focusing?


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

300

Process by which individuals learn their culture.


What is enculturation? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

300

An individual who doesn’t claim belief or disbelief—recognizing that such truths cannot be definitively known.


Who is an agnostic? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

300

Within this religion illness may be seen as a part of life's suffering. 

What is Buddhism? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

400

Communication that focuses on the patient's needs. 

What is therapeutic communication? 


Source:

Williams, P. A. (2026). Fundamental concepts and skills for nursing (7th ed.). Elsevier. ISBN-13: 9780443245237

400

Giving the patient time for thought or emotion. 

What is silence? 


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

400

The 4 distinguishing features of culture.

What is:

1. Culture is learned

2. Culture is shared

3. Culture shapes identity

4. Culture is dynamic?


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

400

During this time beliefs may be strengthened, revised, or abandoned.


When is illness or when confronting death?


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

400

Within this religion a beard is a sign of holiness, and shaving with a blade that touches the skin may be forbidden. 

What is Judaism? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

500

Dismisses the patient's concerns and shows a lack of empathy. 

What is changing the subject? 


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

500

Promotes decision-making. 

What is looking at alternatives? 


Source:

Galen College of Nursing. (n.d). Communication [PowerPoint file]. 

500

A subculture at an increased risk for the following:

Psychiatric & substance use disorders

Emotional stress & PTSD

Poor access to care

Untreated chronic conditions

What is poverty? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

500

They abstain from eating meat that contains blood and all meat must be properly drained of blood in accordance with their interpretation of scriptural law. 

Who are Jehovah's Witnesses? 


Source:

Galen College of Nursing. (n.d). Culture, Spirituality, and Religion [PowerPoint file]. 

500

Nursing care that recognizes cultural diversity and is sensitive to the cultural needs of the patient and family. 

What is transcultural care? 


Source:

Williams, P. A. (2026). Fundamental concepts and skills for nursing (7th ed.). Elsevier. ISBN-13: 9780443245237

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