Accounts
These accounts are only offered for individuals under the age of 18.
What are growth accounts?
These are the qualifiers to earn Bonus Checking dividends.
What are 12 transactions of $5 or more, and e-statements?
Member mentions that they are planning to retire in 2 months.
What is NFS referral?
Member asks for a debit card on a new account with $25 in it.
What is possible new account fraud?
This is the maximum amount bonus checking will pay dividends on.
What is $25,000?
Members can have multiple shares of this savings and use them as overdraft protection, budgeting "envelopes", or simply to put money aside.
What is regular savings?
This feature allows debit card users to have their change from transactions automatically transferred at the end of the day into their savings.
What is bonus checking round-up?
A business owner comes in talking about needing more space to expand their business, but they are unsure of what the next step should be.
First question when member requests a large withdrawal (>$2,500).
What is the purpose for the funds?
This product allows members to utilize the equity from their home as a low interest loan for home renovations, debt consolidation, etc.
What is a HELOC?
This checking offers 2% APY dividends on the average monthly balance when certain conditions are met.
What is Bonus Checking.
At this age, a minor can open a checking and get a debit card.
What is 12?
Business member makes comment about having frustrations with their current POS program.
What is Cash Management?
Member frequently comes in for cashier checks to send to their boyfriend out of state. You notice they send this money every month and they state they have not met in person yet, but have been dating over a year.
What is a sweetheart/romance scam?
These are the qualifiers to earn the highest interest on a bonus saver.
What are making a deposit every month of at least $25 and not making any withdrawals for 6 consecutive months?
This savings has a split rate dividend based on two different qualifiers.
What is Bonus Saver?
When meeting qualifiers on the Bonus Checking, members can be reimbursed these, up to $25 a month.
What are ATM fees?
A contractor who has their business account here is frustrated about frequent holds put on his checks and inconsistent service across branches.
What is relationship officer/business services?
Three biggest clues something is a scam.
What is being pressured, being threatened, too good to be true?
This product offers employee management, POS cash and debit transactions, inventory program, and more.
What is Clover?
Members can save for retirement with tax-deductible contributions using this account.
What is a Traditional IRA?
Growth savings earns this dividend on the first $2,000 in the account.
What is 1% APY?
In conversation with member, you uncover that they have had trouble getting a loan in the past because of no credit.
What is secured loan/credit card referral?
This account type creates a partnership and encourages relationship building between member and credit union while mitigating risk to both.
What is a fresh start account?
Three things to check when you notice a member has a secured card and you want to offer a limit increase or unsecured card referral.
What are tracking 90, age of credit line, and management history?