COMMUNICATION
BARRIERS TO COMMUNICATION
ACCURATE COMMUNICATION
OBSERVE AND REPORT ACCURATELY
WILD CARD
100
THE PROCESS OF EXCHANGING INFORMATION WITH OTHERS
What is COMMUNICATION
100
THE MESSAGE IS RESTATED TO MAKE SURE IT IS UNDERSTOOD
What is RESIDENT IS DIFFICULT TO UNDERSTAND
100
ALLOW THE RESIDENT TO EXPRESS HER IDEAS COMPLETELY
What is A GOOD LISTENER
100
CHANGES IN THE RESIDENT'S APPERANCE
What is SIGHT
100
INABILITY TO CONTROL THE BLADDER OR BOWELLS
What is INCONTINENCE
200
COMMUNICATING WITHOUT USING WORDS
What is NONVERBAL COMMUNICATION
200
A PHRASES THAT ARE USED OVER AND OVER AGAIN
What is CLICHES
200
AN ACKNOWLEDGMENT. A QUESTION. OR REPEATING THE SENDERS'S MESSAGE
What is PROVIDING FEEDBACK
200
BASED ON WHAT A PERSON SEES, HEARS,TOUCHES, OR SMELLS
What is OBJECTIVE INFORMATION
200
SKIN IS BLUE OR GRAY
What is CYANOTIC
300
DIFFERENT GROUPS OF PEOPLE WITH VARIED BACKGROUNDS AND EXPERIENCES
What is CULTURAL DIVERSITY
300
QUESTIONS THAT NEED MORE THEN A YES OR NO ANSWER
What is WHAT IS AN OPEN END QUESTION
300
HEARING AIDES, EYEGLASSES, DENTURES AND WRIST OR HAND BRACES
What is COMMUNICATION DEVICES
300
LISTENING TO WHAT THE RESIDENT SAYS ABOUT HIS CONDITION, FAMILY, OR NEEDS
What is HEARING
300
AN ACCIDENT. PROBLEM, OR UNEXPECTED EVENT
What is INCIDENT
400
A SYSTEM OF LEARNED BEHAVIORS, PRACTICED BY A GROUP OF PEOPLE, THAT IS CONSIDERED TO BE THE TRADITION OF THAT GROUP
What is CULTURE
400
THE NA SHOULD STAND DIRECTLY FACING THE RESIDENT, SPEAK SLOWLY AND CLEARLY AND NEVER SHOUT
What is RESIDENT DOES NOT HEAR, HEAR CORRECTLY,OR DOES NOT UNDSERSTAND
400
COMMUNICATES INTEREST
What is LEANING FORWARD
400
SOMETHING A PERSON CANNOT OR DID NOT OBSERVE, BUT IS BASED ON SOMETHING THE RESIDENT REPORTED THAT MAY OR MAY NOT BE TRUE
What is SUBJECTED INFORMATION
400
A LOSS OF FUNCTION, OR ABILITY
What is IMPAIRMENT
500
INVOLVES THE USE OF WORDS, SPOKEN OR WRITTEN
What is VERBAL COMMUNICATION
500
UNPROFESSIONAL WORDS AND EXPRESSIONS
What is SLANG OR PROFANITY
500
THE NA SHOULD NOT TALK TO OTHER STAFF MEMBERS WHILE HELPING RESIDENTS
What is TALKING DIRECTLY TO THE RESIDENT
500
RESIDENT'S SKIN AND PULSE; RESIDENT'S BODY OR BREATH ODOR
What is TOUCH AND SMELL
500
VIOLENT OR HOSTILE BEHAVIOR
What is COMBATIVE BEHAVIOR
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