What is critical thinking?
Making reasonable judgement that are logical and well thought out
What are the FOUR elements of the communication process?
Sender
Message
Receiver
Feedback
Define these terms:
Health-care team
Multidisciplinary Team Meeting
Healthcare Team- Team members provide nursing, billing, medical, diagnostic and other valuable services to patients
What is INTRApersonal conflict?
Occurs between two or more people
Cephalocaudal VS Proximodistal
Cephalocaudal- growth from the head downwards
Proximodistal- growth occurring from the center of the body outward
What is the difference between hybrid learning and in person learning?
Hybrid- Freedom and responsibility to meet their own goals and deadlines (flexible schedule)
In Person- Set time & learn/practice skills and procedures
What is the difference between verbal and non-verbal forms of communication?
Non-verbal- conveyed by body posture
Verbal- more direct & feelings expressed verbally by a change in pitch, pace, and tone of voice.
What are the FOUR stages of team development & their definitions?
Forming- occurs during initial introduction
Storming- share and recognize different ideas
Norming- agree on ground rules & work towards cohesion
Performing- work effectively together
What does QSEN stand for?
Quality and Safety Education for Nurses
Define Growth:
the physical changes that occur in the size of human beings
What is the forgetting curve & how can you combat it?
New information is forgotten very rapidly. Frequent review or active retrieval of that information flattens the curve.
What are the THREE types of behavior styles and their definitions?
Assertive- stands up for oneself without violating the basic rights of others
Passive/Avoidant- Desire to avoid confrontation & difficulty asking for help
Passive Aggressive- acts passively towards someone else & tries to humiliate others
What are some examples of dysfunctional team behaviors?
Fear of conflict
Lack of commitment
Lack of accountability
High turnover
withdrawal from a team
T/F: Conflict is inevitable
TRUE
Define Development:
The increase of complexity of skills performed by a person
What are the FOUR basics levels of thinking?
Knowledge (Remembering)
Comprehension (Understanding)
Application (Applying)
Analysis (Analyzing)
What does ISBARR stand for?
Introduction
Situation
Background
Assessment
Recommendation
Readback
Questions
What are the 6 areas of KSAs?
Patient Centered Care
Teamwork & Collaboration
Evidence Based Practice
Quality Improvement
Safety
Informatics
What are the three types of Organizational Conflict?
Role Ambiguity- Unclear Role Expectations
Nurse Staffing- balance care with available nursing
Limited Resources- Lack of emergency training, staff, supplies, and medical equipment
What are three factors that affect growth and development?
Biological / Hereditary
Environmental
Social
What are the 6 characteristics of Critical Thinking?
Awareness
Divergence
Reasoning/Analysis
Reflection
Realism
Creativity
What is the difference between Upward communication VS downward communication?
Upward- Communication with a supervisor
Downward- Communication with those supervised by the nurse
What are three three subtypes of INTERpersonal ?
Patient Conflict
Nurse-to-Nurse
Healthcare Provider Conflict
What is the FIRST thing you do to resolve conflict?
Speak privately with the person
What are the stages of child development and age range?
(HINT:There are 8 of them)
Infant- 1month to 1 year
Toddlers- 1yr to 3yr
Preschoolers- 4yr to 5yr
School Age- 6yr to 12yr
Adolescents- 12yr to 18yr
Young Adults- 19yr to 40yr
Middle Adults- 40yr to 64yr
Older Adults- 65yrs >