Quality Improvement
A tool used to analyze cause and effect.
What is a fishbone?
Wrote "To Err is Human" and "Quality Chasm."
Who is Institutes of Medicine?
Included $25.8 billion for health information technology investments and incentive payments.
What is Health Information Technology for Economic and Clinical Health Act (HITECH)?
The four sciences that make up Nursing Informatics.
What are Nursing Science, Information Science, Computer Science and Cognitive Science?
Donabedian developed a three stepped approach to a performance improvement mode.
What is Structure, Process and Outcome?
Used to determine degree of variation.
What is the Shewhart Chart?
The number one safety concerns for Healthcare Organizations in 2018.
What are Diagnostic Errors?
May have one-to-one, one-to-many or many-to-many.
What is a Relational Database?
Comprehensive and integrative system that manages the administrative, financial and clinical aspects of a clinical facility.
What is a Clinical Information System (CIS)?
Characterization of a system whose parts are time-dependent, invariant and have inflexible connections with little slack – or the parts interact strongly with one another
Tight Coupling
DMAIC is used in this process to reduce defects to zero.
What is six sigma?
This concept represents an opportunity to improve care delivery systems for patients/individuals, and to improve the environment for those that work in that system, including nurses but extending to all others that work within it
What is a Just Culture?
Must include flexibility, connectivity, performance, security and confidentiality and human factors.
What are the Functional Requirement of an EHR?
EPIC manages the administrative, financial and clinical aspects of a hospital enterprise.
What is a Hospital Information System (HIS)?
A group of indicators to measure nursing quality.
What is NDNQI?
Used to determine what are the 80% effects coming from 20% of causes.
What is is a Pareto Chart?
The goal of this group is to reduce operational error, operator stress, training requirements, user fatigue and product liability.
What is Human Factors Engineering?
The most common cause of security breach within an EHR.
What is human error?
What is a Standardized Nursing Language?
Survey used to assess patient satisfaction.
What is HCAPS?
Used for prospective analyses by focusing on what could fail.
What is failure mode & effects analysis (FEMA).
Can help identify error rates when volunteer reporting systems are not capturing accurately.
What is the IHI Global Trigger Tool?
Evidence-based interventions which are applied at point of care to improve quality of healthcare.
What are Clinical Decision Support Systems?
The absolute best course ever taken by any WSU graduate nursing student!
What is N606?
A quality indicator.
What is Performance Improvement?