You can go your own way
The type of leader who motivates and inspires followers through optimism, stimulation, and creativity
What is Transformational
Hospitals with this status have high rates of satisfaction. This satisfaction is achieved, in part, by nurses having more authority and autonomy
What is Magnet Status
This IOM report made recommendations to implement nurse residency programs, increase the rate of BSNs to 80% by 2020, and double the number of nurses working with a doctorate by 2020
What is the Futur of Nursing report
Which of the following examples would be appropriate for a RN to delegated to an AUA
A. Teaching oral care to a child who is neutropenic
B. Taking vital signs on a patient who has had a change mental status
C. Ambulating a patient to the bathroom who had a fall on the previous shift
D. Sitting with a patient who requires one on one care
C and D
_____________ programs help to reduce turnover
What is Mentoring
One might call you a great __________ if you affirm organizational values to renew and motivate your peers
What is a leader
Professional nurses use a team approach to conflict resolution.
This strategy, used by teams, generates as many ideas and/or solutions as possible
What is Brainstorming
This project serves as a repository for knowledge, skills, and attitudes that learners need to develop to serve as safe practitioners and provides research on ways to improve communication to enhance patient safety
What is Quality and Safety Education for Nurses or QSEN
Which of the following are characteristics of an effective team?
A. Active Listening
B. Commitment
C. Task Clarity
D. Honesty
E. Leadership
______________ provides information on how to learn a new role and improve performance, but is dependent on the willingness to receive feedback.
What is coaching
This umbrella term assists nurses to address challenges they face in practice and reflects a framework of mutuality, facilitation, protection, and coordination in which nurses control their own practice
What is workplace advocacy
This direction of leadership, also known as shared governance, shows evidence of collaborative decision-making between high levels of leadership and members of the healthcare team.
Hint: ________________ leadership
What is horizontal leadership
The federal agency devoted to improving the quality, safety, efficiency, and effectiveness of healthcare
What is the Agency for Healthcare Research and Quality or AHRQ
Which of the following would be examples of external motivation?
A. Taking a new job for more money
B. Taking a new job for a promotion
C. Achieving the goal of becoming a NP
D. Achieving the goal of starting your own home health company
What is A and B
________________provides opportunities for honest feedback to address concerns and should always occur confidentially
What is Counseling
This organizational strategy empowers nurses through the ideas of autonomy and authority whereby autonomy recognizes the employee as an organization's most important asset and authority empowers the employee in practice and decision-making
What is Shared Governance
This communication strategy used by nurses ensures a structured transfer of information about patients
SBAR
Before performing this process a RN must consider the complexity of the task, the knowledge and skill level of another individual, and the potential for patient harm.
What is Delegation
A. Share the information via email and allow the staff time to process before discussing the change in person
B. Explore staff feelings regarding the change
C. Use early adopters to role model the new care model
D. Post articles in the bathroom that describe the benefits of the new care model
What is B and C
A ____________ needs to have sufficient professional experience, organizational authority, effective communication, creativity, and the ability to inspire change
What is a mentor
This program and/or process is used by hospitals to improve patient outcomes and follows the acronym PDCA or PDSA
What is Quality or Performance Improvement
The ability for a team to create or achieve extraordinary results that far exceed the results that would be accomplished by an individual.
What is Synergy
This organization releases annual Patient Safety Goals, has published a set of approved abbreviations, and provides accreditation for hospitals based on multiple elements such as environment of care, medication management, life safety, and patient safety
What is the Joint Commission
You are a relatively new nurse in a busy surgical ICU. Over the last several months you have noticed that the manager of the unit fails to address serious issues related to staffing and plays favorites with different staff members. Which of the following statements is most accurate?
A. The conflict will help staff form a collective bargaining unit
B. There will be a negative impact on patient outcomes.
C. Productivity will increase
D. The conflict will result in improved communication
__________ and ___________ are both important for a successful transition to your new role as an RN
What are Mentors and Coaches